Intermediate Property Claims Examiner (ECH-QC)

CAA Club Group; Westmount; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Wellness program

Education reimbursement program

Product and service discounts

Competitive benefits

Job summary

Echelon Insurance, a part of the CAA Club Group family, seeks an Intermediate Examiner in its Claims Department to evaluate and settle commercial property claims. The role requires reviewing coverages, investigating losses, and coordinating with external vendors to ensure timely settlements.

The candidate should have 5+ years in claims, licenses for personal and commercial lines, and CIP/FCIP is a plus. Strong English and French communication, excellent analysis, and organizational skills are

Qualifications

• Claims licenses in personal and commercial lines.
• Bilingual English/French required for daily client communications.
• Strong analytical, organizational and problem-solving abilities.

Responsibilities

• Review contract coverages to determine eligibility.
• Conduct investigations, collect claims, establish loss amounts, negotiate and settle.
• Evaluate subrogation possibilities and coordinate with external suppliers.
• Prepare correspondence and required reports; process payments or denials.
• Maintain adequate reserves and ensure efficient settlement processes.

Skills

Licenses: Personal & Commercial Lines

Bilingual: English & French

Analytical skills

Organizational skills

Decision-making

Education

CIP or FCIP designation (asset)

Job description

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who We Are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program
• Continuous learning through our robust corporate curriculum and education reimbursement program
• Incredible rewards, travel incentives, and product and service discounts
• Pay-for-performance and best-in-class recognition programs
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more

Position Details

Reporting to the Unit Manager, Claims Department, the Intermediate Examiner evaluates and settles commercial property insurance claims.

• Review insurance contract coverages to determine eligibility of claims
• Conduct investigations by collecting claims, establishing loss amounts, negotiating and settling claims, etc.
• Evaluate the possibility of subrogation and make use of it, where appropriate
• Guide and direct external suppliers to ensure efficient claims investigation, control and settlement process
• Prepare correspondence and submit required reports
• Process payments or denials of payment
• Maintain sufficient reserves

Your profile

• Claims adjuster's license in personal lines and commercial lines
• Minimum of 5 years' experience in claims
• CIP or FCIP designation or in the process of obtaining it is an asset
• An intermediate level of English is required in addition to French, as this position involves communicating, both verbally and in writing, with our clients, partners, and other teams across Echelon Insurance Canada on a daily basis
• Excellent analytical, organizational, decision-making and problem-solving skills

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodations in accordance with all applicable provincial human rights and accessibility legislation. CCG will provide accommodation to applicants with disabilities throughout the recruitment process. If you require an accommodation, please let us know and we will work with you to meet your needs.