Intermediate Property Claims Examiner

Echelon Insurance; Mississauga; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Wellness program

Education reimbursement program

Competitive benefits

Job summary

Echelon Insurance is seeking an Intermediate Property Claims Examiner to handle commercial and personal property claims on a national level within established authority. This role focuses on moderate complexity and severity, with responsibilities spanning investigation, coverage verification, reserves, and subrogation opportunities.

The ideal candidate has a college degree, CIP trajectory, and 3–5 years of property claims experience, plus strong communication and analytical skills.

Qualifications

• College diploma or university degree completed.
• Enrolled in and working toward FCIP designation.
• Minimum 3–5 years of experience with commercial and personal property claims.
• Excellent interpersonal, written and verbal communication skills.
• Strong diagnostic, analytical, organizational and time management abilities.
• Experience with residential construction procedures and estimating software is a bonus.

Responsibilities

• Investigate, evaluate and settle moderate complexity and severity property claims.
• Review policy conditions, provisions, exclusions and endorsements.
• Verify loss details and confirm coverage.
• Review estimates, invoices and documentation supporting payments.
• Document claim files and maintain claim reserves.
• Identify post-loss recovery opportunities and pursue salvage/subrogation.
• Prepare reports to management and reinsurers.
• Participate in settlements at meetings, conferences, mediations.
• Support marketing and client service initiatives.
• Oversee third-party claims administrator activities.

Skills

Interpersonal skills

Written communication

Verbal communication

Analytical skills

Time management

Negotiation

Organization

Team player

Education

College Diploma or University Degree completed

Enrolled in FCIP designation

Tools

Property estimating software

Job description

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who We Are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience.

We Offer

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in‑class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

The Intermediate Property Claims Examiner is responsible for commercial and personal property claims on a national level within established authority level. This position involves claims of moderate complexity and severity.

• Investigation, evaluation and settlement of claims of moderate complexity and severity, mainly through claims examining with occasional direct handing responsibilities.
• Review and analyze policy conditions, provisions, exclusions and endorsements pertinent to a variety of property losses
• Verify loss details and confirm coverage related to assigned claims
• Review amounts on all estimates, invoices and documentation in support of payments
• Document claim files with appropriate particulars of claim and claim handling adhering to claim documentation standards
• Maintain timely and accurate claim reserves on files
• Proactive identification, optimization and coordination of post‑loss recovery opportunities, identification of potential sources of recovery and ensure salvage and subrogation opportunities are identified and pursued to minimize claim losses
• Prepare reports to management and reinsurers
• Actively participate in settlement of claims at meetings, conferences, and mediations
• Support all marketing and client/customer service initiatives
• Oversight, monitoring and review of claims activities and services performed by third party claims administrator

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

• College Diploma or University Degree completed
• Enrolled in and working toward (F)CIP designation
• A minimum of 3-5 years of experience with commercial and personal property claims
• Exceptional team player yet capable of operating independently to meet deadlines, prioritize workloads and achieve established service and performance standards
• Excellent interpersonal, written and verbal communication skills
• Strong diagnostic, analytical, organization, negotiation and time management skills
• Ability to bring resources together to achieve desired objectives and outcomes
• In depth knowledge of residential construction procedures, methods, techniques and building and property estimating software programs experience would be a bonus

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.