Intermediate Data Support Analyst

AGF Management Limited; Toronto; Hybrid; CAD 68,000 - 83,000; Full time

Job summary

AGF Management Limited in Toronto seeks an Intermediate Data Support Analyst to back Investment Operations systems and data integrity. You will work with the Manager, Investment Operations, Data Support to support data usage, quality, and system enhancements.

This role emphasizes Eagle PACE, Portfolio Maintenance, Fund Performance, and Reporting, requiring Excel proficiency, SQL, and experience with data feeds and vendor coordination. Hybrid work supported.

Qualifications

• Minimum 2 years of operations/production support experience.
• Knowledge of Fund and Security Master data management.
• Advanced Excel skills; macros and VBA are a plus.
• Experience with Eagle Investment Systems and Bloomberg AIM preferred.

Responsibilities

• Oversee day-to-day operations for Investment Operations systems, Eagle Pace focus.
• Support Portfolio Maintenance, Fund Performance and Reporting in Eagle.
• Ensure Data Quality across Investment Operations data and feeds.
• Monitor feeds and SLAs with internal clients; troubleshoot data issues.
• Run ad hoc SQL queries to diagnose data problems.
• Liaise between internal teams and vendors to resolve issues.
• Track vendor issues from discovery to resolution.
• Contribute to data enhancements by understanding data models and requirements.
• Apply analytical skills to solve problems and deliver viable solutions.
• Communicate clearly and build positive relationships with stakeholders.

Skills

Operations support

SQL queries

Excel formulas

Eagle Investment Systems

Bloomberg AIM

Relational databases

Vendor feeds

Financial instruments knowledge

Analytical problem solving

Education

Relevant diploma/degree

Tools

Eagle Investment Systems

Bloomberg AIM

Job description

About AGF Management Limited:

Founded in 1957, AGF Management Limited (AGF) is an independent and globally diverse asset management firm. Our companies deliver excellence in investing in the public and private markets through three business lines: AGF Investments, AGF Capital Partners and AGF Private Wealth. AGF brings a disciplined approach, focused on incorporating sound, responsible and sustainable corporate practices. The firm’s collective investment expertise, driven by its fundamental, quantitative and alternative investing capabilities, extends globally to a wide range of clients, from financial advisors and their clients to high-net worth and institutional investors including pension plans, corporate plans, sovereign wealth funds, endowments and foundations. Headquartered in Toronto, Canada, AGF has investment operations and client servicing teams on the ground in North America and Europe. AGF serves more than 820,000 investors. AGF trades on the Toronto Stock Exchange under the symbol AGF.B.

About the team:

The Operations Data Team values initiative, analytic ability and personal commitment. The quality in deliverables to our clients is a direct result of the efforts of each of our team members. We work closely with many internal departments and external parties to ensure smooth day-to-day operations. This is accomplished by fostering a dynamic team environment that works in collaboration with all peers.

About the Role:

The Intermediate Data Support Analyst role will provide opportunities to demonstrate an aptitude for learning, initiative and identification of opportunities for system/process improvements. The individual will work with the Manager, Investment Operations, Data Support to support business partners and external parties on all processes relating to data usage, integrity, and investment operations systems.

Key Responsibilities:

• Overall day-to-day operational responsibility for Investment Operations systems with a primary responsibility for Eagle PACE.
• Support all functional areas of the Eagle system including Portfolio Maintenance, Fund Performance and Reporting.
• Responsible for Data Quality within Investment Operations systems using tools provided .
• Monitoring and maintenance of all incoming and outgoing feeds to Investment Operations systems in order to ensure Service Level Agreements with internal clients are met.
• Run ad hoc database queries to assist in troubleshooting data related issues.
• Act as the liaison between internal teams and vendors to resolve data and system related issues.
• Track vendor related issues from discovery to resolution. Monitor issue logs to ensure all issues are addressed and escalated appropriately.
• Contribute to ongoing data enhancements through understanding the business data model, business requirements, definitions, etc.
• Apply analytical skills to resolve problems and deliver viable solutions. Anticipate obstacles and execute proactive approach to issues.
• Build and maintain positive working relationships by effectively communicating and regularly sharing information and knowledge with relevant parties.

What you Bring:

• A minimum of 2 years’ operations/production support experience, or comparable educational background.
• Knowledge and experience in the maintenance of financial industry Fund and Security Master data.
• Advanced knowledge in MS Office (specifically Excel formulas). Experience with macros and VBA would be an asset.
• Experience with Eagle Investment Systems and Bloomberg AIM would be an asset
• Strong knowledge and experience with relational databases. Experience in writing SQL queries to analyze data would be an asset.
• Experience working with processing and troubleshooting vendor feeds (i.e. Bloomberg, Telekurs).
• Working knowledge of various financial instruments (ie. Domestic and International Equities, Domestic and International FI Instruments and Derivatives).
• Demonstrated experience in adding operational efficiencies at the process and systems level.
• Excellent business acumen: strategic thinking, business process development, analytical and problem-solving skills.
• Proven interpersonal and relationship management skills, detail-oriented with the ability to follow up on items or determine appropriate steps for timely resolution.
• Strong time management and organizational skills to manage multiple deadlines and priorities.
• Ability to work independently and in a collaborative team environment.
• Excellent communication skills, both verbal and written.

Compensation:

The anticipated compensation range for this role is $67,500 - $82,500 annually, which represents base salary and, where applicable, variable compensation components (e.g., annual bonus, commissions, etc.). Actual compensation will be determined based on many factors such as role location, candidate experience / qualifications, market conditions, and internal equity.

AGF aims to offer a comprehensive and competitive total rewards package designed to support the success and well-being of our employees, which may include a combination of base salary, variable compensation, benefits, and retirement savings plans.

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No unsolicited agency referrals please.

AGF is an equal opportunity employer committed to fostering an inclusive and accessible workplace. We welcome and encourage applications from individuals of all backgrounds, including women, Indigenous peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.

We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, or any other status protected by applicable legislation.

We are committed to providing reasonable accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation at any stage of the application or hiring process, please contact us at [e-mail] so that appropriate arrangements can be made.

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