Intermediate Adjuster (Bodily Injury)

SGI; Calgary; Hybrid; CAD 65,000 - 88,000; Full time

Benefits offered by this job

Personal development

Positive work culture

Supportive team environment

Job summary

SGI Canada is hiring an Intermediate Adjuster (Bodily Injury) in Edmonton or Calgary. The role operates on a hybrid model after training, with initial on-site full-time work.

You will manage bodily injury claims through investigation to resolution, assessing liability, damages, and reserves while negotiating settlements and coordinating with claimants and counsel. Ideal candidates have a two-year diploma and 3–5 years of experience adjudicating varying complexity claims, including commercial

Qualifications

• Two-year diploma from an accredited post-secondary institution in a relevant field (e.g., Business).
• 3–5 years of experience adjudicating bodily injury claims of varying complexity, including commercial losses.

Responsibilities

• Manage bodily injury claims from investigation through resolution.
• Assess liability and damages, review medical documentation, and evaluate supporting information.
• Establish reserves and negotiate settlements with claimants and legal counsel.
• Collaborate with colleagues and other professionals to achieve timely outcomes.

Skills

Negotiation

Communication

Medical documentation review

Case law research

Independent work

Collaborative work

Adaptability

Leadership

Education

Two-year diploma in Business or related field

Job description

Location: Edmonton or Calgary. This role is eligible for hybrid – this means you’ll have the flexibility of working from home and in the office (in Edmonton or Calgary), on a scheduled rotation once training requirements have been met. Until then, the successful incumbent will be expected to work on‑site, full‑time.

Division – Claims (Alberta)

Pay Range: $65,456 - $88,351

Closes: September 1, 2026.

Work should be so much more than just a job you do to earn a paycheque. And at SGI Canada, it is.

We offer the essentials – a competitive salary, great pension, and excellent employer-paid family benefits. But we also provide opportunities. The opportunity to do work that makes a difference in your community. The opportunity to expand your professional skills and grow your career. And the opportunity to come to work every day to a job you’re passionate about and that leaves you feeling happy and fulfilled.

Now that we’ve (hopefully!) sparked your interest, here’s some good news: we’re hiring! We are looking for an Intermediate Adjuster (Bodily Injury) to join our team in Edmonton or Calgary.

It’s an exciting time to join our Bodily Injury Team.

Alberta’s automobile insurance system is evolving, and our Claims operation is evolving with it.

Our Bodily Injury team will continue to manage and resolve existing bodily injury claims through their lifecycle, while claims involving injury and liability exposures will remain part of Alberta’s automobile insurance landscape under the new model. That means we’re looking for experienced claims professionals who can bring strong technical judgment, sound decision-making and a resolution-focused approach to a changing environment.

In this role, you’ll manage bodily injury claims of varying complexity from investigation through resolution. You’ll assess liability and damages, evaluate medical and other supporting information, establish appropriate reserves, negotiate settlements and work with claimants, legal counsel and other professionals to achieve fair and timely outcomes.

You’ll also be joining a team preparing for the future of claims in Alberta. If you enjoy complex problem-solving, negotiation and technical claims work — and want the opportunity to develop your expertise while being part of an evolving claims environment — this may be the opportunity for you.

We hope you consider applying if you:

• Have experience reviewing medical documentation, researching and interpreting case law, and applying findings to support sound decision-making.
• Are adaptable and willing to adjust to changing business needs, priorities, and circumstances.
• Possess strong negotiation and communication skills, both verbal and written, and can effectively communicate with a variety of stakeholders.
• Have experience participating in mediations or other dispute resolution processes.
• Are proficient in both independent and collaborative work.
• Exercise strong judgment and critical thinking when managing complex and sensitive matters.
• Are organized, can manage multiple changing priorities, and take accountability and ownership of your case files.
• Want to leverage your leadership skills for good, like actively supporting SGI’s culture, expanding your own learning, and supporting your colleagues as they do the same.

Typically, these skills are gained through a two-year diploma from an accredited post-secondary education institution in a relevant field of study such as Business, and three to five years’ experience adjudicating claims of varying complexity including work with commercial losses.

Don’t worry about checking every box and leave the screening to us. We know the confidence gap and imposter syndrome can get in the way,

What else do we offer?

Our gives a run-down of the many perks of working with us, including:

• Personal development
  We invest in our employees. We provide leadership and employee training, and provide education funding, to support your self-improvement goals and keep our teams thriving.
• A positive, healthy work culture
  Work culture can be the reason an employee stays or leaves a job. At SGI, we’ve worked hard to develop a culture we’re proud of. And we continue to invest in our culture through training to make sure that our actions (and culture) reflect our corporate values: caring, passion, innovation, and integrity.
• Awesome people
  We hire the best people, and you get to work with them. At SGI Canada, you’ll find the work family you didn’t know you needed.
  

We strive to be the kind of employer that employees recommend to a friend. We want our employees to want to come to work, and we look forward to your application!

At SGI, we’re committed to building a workplace where everyone feels seen and heard, and where every individual is respected. Our commitment to reconciliation includes actively hiring Indigenous people and creating opportunities for diverse talent to thrive. We offer more than a job; we embrace diverse backgrounds and experiences, provide a career with purpose, growth, and belonging. Join us and help shape a workplace where every voice matters and contributes to our shared success.

If you require an accommodation during the recruitment process, we invite you to submit your accommodation request to and we will work through your request with you. All information received will be kept confidential.

The posting closes September 1, 2026, at 11:59 p.m. SK time.

Leader Level 2 – Applies (Self & Others)

• Accountability - Goes Beyond Basic Expectations to Implement Customer/Partner Focused Solutions
• Business Acumen - Applies Business Fundamentals and Thinks in Future-Oriented Terms
• Change Agility - Is Nimble, Shifts Gears Quickly and Comfortably