Interim Team Leader, Environmental Services

Trillium Health Partners; Mississauga; On-site; CAD 75,000 - 107,000; Full time

Job summary

Trillium Health Partners in Mississauga is seeking an Interim Team Leader for Environmental Services to oversee housekeeping, transportation and other patient support service needs across the organization. This role reports to the Manager, Patient Support Services and focuses on staff assignment, scheduling and prioritization of tasks.

Qualified candidates will have a community college diploma or equivalent hospital experience, supervisory background in hospitality/environmental services, and

Qualifications

• Community College Diploma and/or equivalent combination of education and hospital experience in a unionized environment.
• OHA/CHA departmental management certificate is a definite asset.
• Previous supervisory/leadership experience in Hospitality/Environmental Services or equivalent experience combined with proven strong customer service and team building skills.
• Good working knowledge of Computer software, i.e. MS Office, EPIC and Meditech, etc. required.
• Strong communications and excellent interpersonal skills, combined with good analytical, problem solving and financial management skills required.
• Strong ability to organize and prioritize work and handle multiple tasks in a fast-paced and customer service orientated environment.

Responsibilities

• Recruits, coaches, mentors, evaluates and manages the performance and development of staff.
• Demonstrates and role models a positive attitude and encourages a strong team approach at all times.
• Staff development and facilitation of daily and ongoing activities, ensuring effective use of resources.
• Networks with other Hospitals/Health Care Agencies to promote and develop leading edge initiatives.
• Provides expert knowledge and advice to, and assists the teams on best practice development and other goals/ initiatives.
• Identifies and resolves issues, troubleshoots operational problems and front line staff issues.
• Ensures that all work is carried out in accordance with applicable codes, regulations, policies, standards and guidelines.
• Participates in the HR Workforce planning process, including selection, supervision and training of staff.
• Develops positive functional partnerships with client departments to ensure their needs are satisfactorily met; liaises with staff, stakeholders and administrators in developing, planning, implementing and monitoring quality improvement initiatives.
• Develops, manages and monitors relevant budgets.

Skills

Supervisory leadership

Customer service

Communication

Organization

Financial management

Education

Community college diploma or equivalent

OHA/CHA management certificate

Tools

MS Office

EPIC

Meditech

Job description

Position: Interim Team Leader Environmental Services

Status: Temporary Full Time( 12months)

Department: Patient Support Services

Shifts: Monday - Friday 6am - 6pm EST

Base Rate: $74,600 - $107,200 (Salary band placement tocommensuratewith experience)

Trillium Health Partners is one of Canada's largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities

Job Description

TheTeam Leader, Environmental Services reports to the Manager, Patient Support Services (Hospitality and Environmental Services). Is responsible for managing the delivery of Housekeeping, Transportation, and other Patient Support Services areas needs across the organization. The Team Leader assigns and prioritize tasks, duties and work requests and scheduling of staff.

Job Responsibilities

• Recruits, coaches, mentors, evaluates and manages the performance and development of staff.


• Demonstrates and role models a positive attitude and encourages a strong team approach at all times.


• Staff development and facilitation of daily and ongoing activities, ensuring effective use of resources.


• Networks with other Hospitals/Health Care Agencies to promote and develop leading edge initiatives.


• Provides expert knowledge and advice to, and assists the teams on best practice development and other goals/ initiatives.


• Identifies and resolves issues, troubleshoots operational problems and front line staff issues.


• Ensures that all work is carried out in accordance with applicable codes, regulations, policies, standards and guidelines.


• Participates in the HR Workforce planning process, including selection, supervision and training of staff.


• Develops positive functional partnerships with client departments to ensure their needs are satisfactorily met; liaises with staff, stakeholders and administrators in developing, planning, implementing and monitoring quality improvement initiatives.


• Develops, manages and monitors relevant budgets.

Key Qualifications

• Community College Diploma and/or equivalent combination of education and hospital experience in a unionized environment.


• OHA/CHA departmental management certificate is a definite asset.


• Previous supervisory/leadership experience in Hospitality/Environmental Services or equivalent experience combined with proven strong customer service and team building skills.


• Good working knowledge of Computer software, i.e. MS Office, EPIC and Meditech, etc. required.


• Strong communications and excellent interpersonal skills, combined with good analytical, problem solving and financial management skills required.


• Strong ability to organize and prioritize work and handle multiple tasks in a fast-paced and customer service orientated environment.

Position Location and Travel

• Working at all sites of Trillium Health Partners is required.

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act. As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act.Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.