Integrated Housing Worker, Homelessness

Halton Region; Oakville; On-site; CAD 56,000 - 66,000; Full time

Benefits offered by this job

Hybrid Work Program

Job summary

Halton Region is seeking a qualified professional to assess applications for homelessness prevention and to administer the HATCH program for rent-geared-to-income housing. You will work with community partners to determine eligibility and support vulnerable individuals and families within Halton’s Housing Services Division.

The role involves interview-based assessments, data management, and coordination of portable housing benefits, with a focus on equity and community collaboration.

Qualifications

• Bachelor's degree or diploma in social services or related field.
• Minimum two years of housing/homelessness experience.
• Knowledge of Housing Services Act and related legislation.
• Proficient use of SAMS, Yardi Rent Café and COTS; MS Office.
• Strong communication, interviewing and assessment skills.

Responsibilities

• Administer Housing Stability Fund to support homeless or at-risk individuals/families.
• Conduct confidential interviews and collect financial documentation for eligibility assessments.
• Collaborate with community agencies to support Coordinated Access and prevention programs.
• Provide case management and share client updates for housing placement, By-name list, and referrals.
• Assess eligibility for HATCH waitlist and portable housing benefits; coordinate with Ministry of Finance.

Skills

Communication

Interviews

Assessment skills

Relationship building

Problem solving

Education

Bachelor's Degree in Behavioural or Social Sciences, or a Social Services Worker Diploma

Tools

SAMS

Yardi Rent Café

COTS

MS Office (Outlook, Word, Excel, PowerPoint)

Job description

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Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.

You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements, including flexibility and improved work-life balance for our employees. This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite.

Posting ID: 5530
Department: Social & Community Services
Division: Housing Services
Pay Range: $40.82 - $47.70
Job Type: Contract < 1 Year
Contract Duration: up to 1 year
Hours of Work: 35hours per week
Work Location: Halton Regional Centre - 1151 Bronte Road, Oakville
Employee Group: CUPE 3732

Vacancy Status: This posting is for an existing vacancy.
Posting Date: October 13, 2026
Application Deadline: October 19, 2026

CUPE Local 3732 applicants will receive first consideration for this position.

Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 6 months.

Job Summary

Reporting to the Supervisor, Homelessness within the Housing Services Division, this role will assess applications for individuals and families who are homeless or at risk of becoming homeless for assistance under the Housing Stability Fund program; and manage the Halton Access to Community Housing (HATCH) program to administer applicant eligibility for rent-geared-to-income (RGI) housing and Portable Housing Benefit Programs within Halton Region.

Duties & Responsibilities

• Administer Halton Region’s Housing Stability Fund (HSF) program to support individuals and families who are homeless or at risk of becoming homeless
• Conduct confidential interviews, collect financial documentation, and complete screening and assessment to determine eligibility for financial assistance programs (i.e. Ontario Works, Housing Stability Fund, Portable Housing Benefit etc.)for individuals and families at risk of becoming homeless
• Represent Halton Region by collaboration with key support service agencies within Halton’s Homelessness Response System to support Coordinated Access and homelessness prevention programs
• Provide ongoing case management, document, and share client updates relevant to housing placement in support of the By-name list placement and referral process
• Assess and determine eligibility for priority status on the Halton Access to Community Housing (HATCH) waitlist in accordance with the Housing Services Act regulations and Halton local directives
• Determine eligibility and make offers of portable housing benefits to eligible applicants on the HATCH waitlist. Support the application process and coordinate application submission to the Ministry of Finance
• Respond to complex and/or escalated issues from HATCH applicants, Housing Providers, Supportive Housing agencies, internal and external agencies
• Maintain accurate client/applicant information and financial data within various computer software programsto ensure the integrity of all client data. Manage, organize, and report data as needed to support monthly, quarterly, and annual data reporting requirements
• Investigate cases of misrepresentation and take steps to verify information, take appropriate action to ensure eligibility for subsidy or financial assistance including removal of waitlist priority status and ineligibility for HSF financial assistance

Skills & Qualifications

• Bachelor's Degree in Behavioural or Social Sciences, or a Social Services Worker Diploma
• A minimum of two (2) years of experience working in housing and homelessness; related experience will be considered.
• Demonstrated knowledge and ability to interpret and apply relevant Housing legislation as it relates to homelessness prevention programs and subsidized and community housing programs in Halton Region.
• Knowledge of the Housing Services Act, Residential Tenancies Act,Ontario Works legislation, Ontario Disability Support Program (ODSP), Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), to assess eligibility under the Housing Services programs.
• Proficient use of computer applications:
  • Social Assistance Management System (SAMS), Yardi Rent Café and COTS
  • Microsoft Office applications including Outlook, Word, Excel and Power Point
• Strong problem solving and mathematical skills to determine income eligibility for Housing Stability funds, portable housing benefits and other community housing programs and services
• Experience working with individuals at risk of or experiencing homelessness.
• Ability to build and maintain positive, professional working relationships with internal/external partners
• Ability to demonstrates a successful approach to the delivery of programs and services in collaboration with community agencies and partners
• Excellent communication, interviewing and assessment skills
• An equivalent combination of education and experience may be considered

Working/ Employment Conditions

Working Conditions

• Travel will be required between locations within Halton Region.Incumbent must provide their own transportation.

Employment Conditions

• Current (obtained within the past six (6) months),original and acceptable Criminal Records Check with Vulnerable Sector Screen,by the first day of employment.

Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.