Intake & Admin Specialist — Flexible Hours & Impact

Pacekids; Calgary; Hybrid; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible PTO

Health benefits

EFAP

RRSP matching

Vacation + holidays

PD allowance

Job summary

Pacekids Programs seeks an Intake Coordinator & Administrative Assistant to support our Community & In‑Home Services team in Calgary. You will be the go‑to contact for families, referral sources and staff, coordinating intake, eligibility, and administrative tasks to connect families with services in a timely, equitable manner.

Responsibilities include scheduling, documentation, billing, records management, and data reporting, with on‑site work Monday–Thursday and Fridays from home, reporting to

Qualifications

• Experience in an administrative or office environment
• Strong computer skills and proficiency with MS Office
• Proficiency in English, both written and verbal
• Strong interpersonal and customer service skills
• Ability to manage competing priorities and meet deadlines

Responsibilities

• Provide administrative support to Community & In‑Home Services, including scheduling, documentation, billing and reporting
• Coordinate office operations, purchasing, inventory control, and staff support
• Serve as primary contact for families, referral sources and staff with professionalism and compassion
• Manage referrals, inquiries, and intake documentation; conduct needs assessment meetings
• Maintain intake databases, waitlists, and capacity tracking tools and collaborate with leadership

Skills

Administrative skills

Time management

Communication

Organizational skills

Education

Post-secondary education in a related field

Tools

Microsoft Office Suite

Job description

Pacekids Programs seeks an Intake Coordinator & Administrative Assistant to support our Community & In‑Home Services team in Calgary. You will be the go‑to contact for families, referral sources and staff, coordinating intake, eligibility, and administrative tasks to connect families with services in a timely, equitable manner.

Responsibilities include scheduling, documentation, billing, records management, and data reporting, with on‑site work Monday–Thursday and Fridays from home, reporting to