Insurance analyst-Claims

Pomerleau; Montreal; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

RRSP with employer matching

Hybrid work model

Employee stock ownership program

Career growth opportunities

Transit pass reimbursement

Minimum 4 weeks vacation

Job summary

Pomerleau is seeking an Insurance Claims specialist to join the Insurance and Surety team in Montreal. Reporting to the Director – Insurance, you will analyze incidents and claims, review contracts and policies, determine coverage and liability, and advise project teams on strategic coverage decisions.

You will collaborate with insurers, adjusters, lawyers and brokers, contribute to reducing the total cost of risk, and grow in claims management and risk practices on major Canadian projects.

Qualifications

• Experience as a claims adjuster with an insurer, brokerage firm, claims department, or risk management function.
• 3–10 years of relevant experience in insurance, claims, loss adjusting, brokerage, or risk management.
• Knowledge of the construction industry is a major asset.
• Excellent bilingual proficiency (French and English).
• Strong organizational skills, confidentiality, and judgment.

Responsibilities

• Analyze incidents and claims across various lines of insurance.
• Obtain and review contracts, policies, expert reports, project documentation and records to assess coverage, liability, damages, and provide strategic recommendations.
• Advise project teams on claims-related matters.
• Coordinate files with insurers and defend Pomerleau’s interests.
• Develop internal capabilities through tailored training.
• Contribute to improving practices and processes.
• Work with the claims and broader teams to ensure a consistent approach.
• Mentor colleagues and participate in complex negotiations as experience grows.

Skills

Bilingual French/English

Claims adjusting experience

Construction industry knowledge

Risk management

Job description

Ready to build your career? We want to hear from you.

Innovation and excellence are at the heart of our values. Take advantage of this opportunity to join a dynamic team and contribute to projects that help shape the future of Canadian society. Join our Insurance and Surety team to take on stimulating challenges and enjoy a unique professional experience. Reporting to the Director – Insurance, you will act as a key resource for both the team and business units on insurance claims, with the opportunity to expand your role to include surety claims and/or Subcontractor Default Insurance (SDI). You will also collaborate with external partners (insurers, adjusters, lawyers, brokers) and contribute directly to reducing the total cost of risk and enhancing the company’s financial performance. This role offers a unique opportunity to work on some of the largest construction projects in Canada and to be involved in a wide range of of claims and risk management matters that directly influence the company's operations.

Your responsibilities

• Analyze incidents and claims across various lines of insurance
• Obtain and review contracts, insurance policies, expert reports, project documentation, and any other relevant records to assess applicable coverage, determine liability, quantify damages, and provide strategic recommendations.
• Advise project teams on claims-related matters
• Coordinate files with insurers and defend Pomerleau’s interests
• Develop internal capabilities through tailored training
• Contribute to the continuous improvement of practices and processes
• Work closely with the claims team and the broader team to ensure a consistent and effective approach
• Participate in non-claims initiatives based on your interests and expertise
• Maintain strong relationships with our internal and external partners
• Depending on the successful candidate’s level of experience, they may be responsible for managing more strategic claims, mentoring colleagues, participating in complex negotiations with insurers, and contributing to the development of claims management practices.
• The position level and scope of responsibilities will be determined based on the experience and expertise of the successful candidate.

This position is for you if you have:

• Experience working as a claims adjuster, with an insurer, brokerage firm, claims department, or risk management function is considered a strong asset
• Between 3 and 10 years of relevant experience in insurance, claims, loss adjusting, brokerage, or risk management.
• Knowledge of the construction industry (a major asset)
• Excellent bilingual proficiency (French and English, both written and spoken)
• Strong ability to effectively manage a diverse portfolio of claims while balancing competing priorities and meeting deadlines.
• Strong attention to detail, organizational skills, and a high level of confidentiality
• Sound judgement and the ability to make recommendations
• Autonomy, team spirit, and a willingness to take on challenges

Benefits

• RRSP with up to 5% employer matching
• Hybrid work model for corporate roles
• Employee stock ownership program
• Career growth through real development opportunities
• Transit pass reimbursement — get to work for free
• Minimum 4 weeks of vacation from day one

For the past six years, we've proudly held the distinction of being one of Canada's Top 100 Employers.

Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work.