Insurance Account Manager, Commercial Transportation

NFP Canada Corp; Mississauga; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

NFP Canada Corp is seeking an Insurance Account Manager for the Commercial Transportation sector. This full-time role involves managing client relationships, overseeing applications, and ensuring high standards of customer service in a hybrid work environment. Ideal candidates will hold a RIBO License and possess over three years of relevant experience in the insurance industry.

Benefits

Annual bonus plan

Matching RRSP plan of 5%

Generous benefits plan

Reimbursement of license fees

Qualifications

• 3+ years of industry experience in servicing, broking, or underwriting.
• Strong ability to manage multiple tasks under tight deadlines.
• Professional communication skills with a focus on customer satisfaction.

Responsibilities

• Lead servicing & preparation of applications for new business.
• Maintain relationships with clients and insurance carrier representatives.
• Provide prompt customer service on client accounts.

Skills

Customer service

Communication

Problem-solving

Education

RIBO License

Professional insurance designation

Tools

EPIC

Job description

Insurance Account Manager, Commercial Transportation

Join to apply for the Insurance Account Manager, Commercial Transportation role at NFP, an Aon company (Canada)

Insurance Account Manager, Commercial Transportation

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Join to apply for the Insurance Account Manager, Commercial Transportation role at NFP, an Aon company (Canada)

INSUR013571_3

Business Line: Commercial Transportation

Hours Per Week: 35 (Full-Time)

Locations: Hamilton, London, Mississauga or Newmarket – Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office)

Job Duration: Full-Time, Permanent

About The Role

We’re looking for a Commercial Account/Client Manager with knowledge of the transportation & logistics space or interested in getting into the transportation/logistics space to manage the day-to-day interactions of business while developing and maintaining relationships with both client and carrier representatives.

What You’ll Do

• Lead in the servicing & preparation applications, specifications, and marketing strategy for new business as well as the renewals associated with commercial trucking and logistics clients in collaboration with backend service team from end to end (submission, marketing, proposal, binding, invoicing, etc.)
• Provide professional and prompt customer service including phone & email inquiries on new and existing client accounts, including client questions on topics such as coverage, billing, reporting of claims, audits, etc
• Assist in maintaining positive, long-term relationships with the clients, insurance carrier representatives and NFP staff
  
  
  

What You Bring

• RIBO License in good standing required
• Typically, 3+ years of industry and product line experience – servicing, broking or underwriting
• Ability to prioritize multiple tasks to meet tight deadlines coupled with the self confidence to make sound independent decisions
• Ethical, innovative, tolerant and resilient with collaborative problem-solving ability
• Professional communication and interpersonal skills demonstrating business intelligence
• Positive and passionate attitude towards customer satisfaction and business achievements
• Solid working knowledge of computer operating systems including industry software such as EPIC or a similar BMS
• Professional insurance designation (such as CAIB, FCIP, CRM, etc.) is an asset
  
  
  

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

What’s In It For You

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

• A hybrid environment approach that keeps the best interests of our staff and our clients in mind
• Annual bonus plan for all employees
• Matching RRSP plan of 5% of salary
• Referral Commission Plan
• Generous benefits plan including Health Care Spending Account starting on the first day of employment
• Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
• Reimbursement of license fees and professional membership dues
• A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration
  
  
  

Our employees are the foundation of our success.

NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.

Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.

Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.

Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Other, and Administrative

• Industries

  Insurance

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