Instructional Experience Designer

Bond Brand Loyalty; Canada; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading customer experience agency in Canada seeks an Instructional Experience Designer for remote work on a freelance basis. The role involves collaborating on impactful learning solutions across diverse industries. Ideal candidates will have proficiency in English and Spanish, 2-4 years of experience in instructional design, and familiarity with various design and eLearning tools. This contract offers flexible term lengths, aiming to support client objectives effectively.

Qualifications

• 2–4 years of experience in instructional design or related role.
• Ability to manage multiple projects in a fast-paced environment.
• Demonstrated ability to work collaboratively and independently.

Responsibilities

• Design instructional experiences that align with client needs.
• Apply design thinking to develop various learning solutions.
• Translate client requirements into clear learning objectives.
• Conduct user research and usability testing.
• Ensure high quality content development using eLearning tools.
• Maintain project timelines and communicate progress to stakeholders.
• Collaborate with cross-functional teams to deliver cohesive solutions.
• Conduct quality checks on learning products.

Skills

Full business proficiency in English

Full business proficiency in Spanish

Instructional design experience

Design thinking principles

eLearning development tools

Creative tools proficiency

Visual collaboration platforms

Strong communication skills

Project management

Collaboration in teams

Tools

Articulate Rise 360

Canva

Adobe Creative Suite

Miro

MS Office Suite

Job description

Job Description

We build bonds. Bonds build growth.

At Bond, we help our clients create transformative customer and employee experiences. As an Instructional Experience Designer, you will contribute to the design and development of impactful learning solutions that support client objectives across diverse industries, including automotive, financial services, healthcare, pharmaceutical, technology, retail, and hospitality.

Location: Remote within Canada.

Contract Type: Freelance resource support contract with adaptable term lengths.

Must-have: Full business proficiency in English and Spanish (written and verbal).

Job Requirements

• Full business proficiency in English and Spanish (written and verbal) - required.
• 2–4 years of experience in instructional design, learning experience design, or a related role.
• Familiarity with design thinking principles and user-centered design approaches.
• Proficiency with eLearning development tools (e.g., Articulate Rise 360, Storyline) and creative tools (e.g., Canva, Powtoons, Adobe Creative Suite).
• Experience with visual collaboration platforms (e.g., Miro, Beekast) and AI-assisted tools for content creation.
• Strong written and verbal communication skills, with the ability to work effectively with clients and stakeholders.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency in standard business software (MS Word, Excel, PowerPoint, Outlook).
• Demonstrated ability to work collaboratively in a team setting while contributing independently to project deliverables.

Job Responsibilities

• Collaborate with project teams to design instructional experiences that align with client needs and strategic objectives.
• Apply design thinking and instructional design methodologies to develop learning solutions across formats such as eLearning, blended learning, microlearning, and live facilitation.
• Translate strategic direction and client requirements into clear learning objectives, content outlines, and storyboards.
• Support user research and usability testing, incorporating feedback into design improvements.
• Develop content using eLearning tools and creative platforms, ensuring high quality and adherence to adult learning principles.
• Assist in maintaining project timelines, communicating progress to stakeholders, and ensuring deliverables are completed on schedule.
• Collaborate with cross-functional teams, including strategists, developers, and project managers, to deliver cohesive solutions.
• Conduct quality checks to ensure learning products meet both client and internal standards.

Job Benefits

Please note: This position is structured as a freelance resource support contract with adaptable term lengths.

Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.

We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.