Instructional Designer (Contract - 12 Months)

SpryPoint; Canada; Remote; CAD 60,000 - 85,000; Full time

Job summary

A leading company focused on innovative cloud solutions for utilities is seeking an Instructional Designer for a 12-month contract. This remote role involves creating training materials and collaborating with various teams to enhance client experiences. The candidate should have 2+ years of relevant experience and a strong educational background in instructional design.

Benefits

Remote-first working environment

Flexible working hours

Competitive compensation package

Health, dental and vision

Summer Fridays and flexible sick days

Annual company events

Qualifications

• 2+ years of experience creating training material for software applications.
• Experience in the utility sector or SaaS preferred but not required.
• Demonstrated interest in lifelong learning.

Responsibilities

• Creating exciting and effective training for clients.
• Reworking technical documents into effective training materials.
• Assisting with onboarding and training content.

Skills

Verbal Communication

Advanced Writing Skills

Lifelong Learning

Education

Certificate/Diploma in Instructional Design

Tools

Adobe Products

Zoom

Pages

Keynote

Job description

Instructional Designer (Contract - 12 Months)

Join to apply for the Instructional Designer (Contract - 12 Months) role at SpryPoint

Instructional Designer (Contract - 12 Months)

Join to apply for the Instructional Designer (Contract - 12 Months) role at SpryPoint

The Company

Simply put, SpryPoint provides Smart Solutions for Smart Utilities.

The Company

Simply put, SpryPoint provides Smart Solutions for Smart Utilities.

Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers. Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market.

In February of 2023, SpryPoint received a strategic investment from Norwest, a leading venture and growth equity investment firm. With this investment, SpryPoint will build on its significant business momentum over the past three years, expanding its team and positioning the company to continue increasing market share of its mission-critical, cloud-native solutions for smart utilities.

SpryPoint is in an exciting phase of growth, giving us the opportunity to invest in how we support and engage our clients. As part of this momentum, we’re looking for an Instructional Designer to join our Learning and Development team on a 12-month contract

The Learning and Development team at SpryPoint is committed to creating innovative, engaging, and effective product training for our clients. As an Instructional Designer at SpryPoint, you will be an integral part of the Learning and Development team. You will have the opportunity to create a range of training artifacts and activities that will not only show clients how to use our software, but why they love it.

You will report to the Team Lead, Learning and Development as part of the Client Operations team. You’ll work closely with your fellow Instructional Designers and also with our product development team, our UI team, and our Service Delivery team.

This position is fully remote, with the opportunity to travel throughout North America at times to SpryPoint events and to client sites.

What you’ll be doing:

• Creating exciting and effective training for our clients
• Contributing to successfully moving our clients through their implementation journey
• Reworking technical documents and other material into effective training, activities, and assessments
• Assisting with creating onboarding and training content for new internal SpryPoint team members
• Participating in team brainstorming sessions and contributing to e-learning initiatives
  
  
  

Qualifications And Competencies

• 2+ years of experience creating high-quality training material for software applications
• Certificate/Diploma with a specialization in instructional design for adults, curriculum development, or a related field
• Experience using Adobe products, Zoom, Pages, and Keynote to create a variety of training activities and artifacts
• Excellent verbal communication and advanced writing skills in English
• Demonstrated interest in lifelong learning
• Experience in the utility sector, SaaS, or software implementation is preferred but not required
  
  
  

Why SpryPoint?

Remote-first and autonomous working environment with flexible working hours

Competitive compensation package

Health, dental and vision

️ Summer Fridays, and flexible sick days

Annual company events (SpryPalooza!) and team offsites

SpryPoint is an equal-opportunity employer. We do not discriminate, and encourage applications from everyone regardless of race, religion, colour, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state, or federal laws.

If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.

Please note that to maintain our SOC 2 compliance, we ask all candidates to complete background check and identity verification as a final step in our interview process.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Education and Training

• Industries

  Software Development

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