Instructional Designer

Twilio; Alberta; Remote; CAD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a dynamic Instructional Designer to enhance their Sales Enablement initiatives. In this exciting role, you will develop engaging training content and materials while collaborating with a passionate team. Your expertise in instructional design and sales enablement tools will play a crucial role in shaping the learning experience for sales teams. This opportunity allows you to thrive in a supportive environment that values diversity and inclusion, while also empowering you to make a meaningful impact. If you're ready to unleash your creativity and drive excellence in training, this is the perfect position for you.

Benefits

Generous time-off

Parental leave

Wellness leave

Healthcare benefits

Retirement savings program

Qualifications

• 5+ years in sales enablement or related field required.
• Direct experience in instructional design for sales enablement is essential.

Responsibilities

• Design and deliver sales enablement training and course content.
• Create impactful learner materials and ensure defined learning objectives.

Skills

Sales Enablement

Instructional Design

Interpersonal Skills

Attention to Detail

Self-Motivation

Adaptability

Tools

Salesforce

Highspot

Salesloft

Slack

Tableau

Job description

Join the team as Twilio’s next Instructional Designer 4.

Although we're headquartered in San Francisco, we have a presence throughout South America, Europe, Asia, and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

We are looking for an innovative, hands-on Instructional Designer to develop Sales Enablement course work, content, and assets. You will work closely with your Enablement peers to ensure training and assets related to GTM Sales are created and delivered to the field.

Responsibilities

In this role, you’ll:

• Design sales enablement training and course content
• Deliver assets and training related to Twilio processes (pricing, contracts, analytics, deals, etc.)
• Ensure every training has defined learning objectives and leverages adult learning theory
• Build impactful learner and instructor materials (e-learnings, presentations, course outlines, background material, instructional materials, exercises, job aids, and assessments)

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years training, sales enablement, or related field experience
• Direct experience in Sales Enablement Instructional Design
• Ability to quickly learn new concepts and thrive in a dynamic, rapidly changing environment
• Proven experience with training and content delivery tools
• Experience with Salesforce, Highspot, Salesloft, Slack, Tableau, and other Sales Enablement tools
• Excellent interpersonal skills, someone who enjoys working with others in a collaborative, social environment
• Effective at building and maintaining positive relationships
• Passion for excellence and high quality in the finished product, acute attention to detail
• Self-motivated, with the ability to work with little definition and without supervision while multitasking and prioritizing across several projects and initiatives

Location

This role will be remote and based in Alberta, British Columbia, or Ontario, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail].