Installation Technician - Electronic Security

Securitas Technology Canada; Calgary; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Full Benefits as of Day 1

Retirement Plans as of Day 1

Educational Assistance

Company Training Program

Exceptional growth opportunities

Company Training Program

Exceptional growth opportunities

Job summary

A leading security solutions provider in Alberta is seeking a Security System Technician to install and service various security systems including Card Access and CCTV. Responsibilities include performing installations, managing service calls, and ensuring optimal utilization of security solutions. Candidates should have a college diploma in electronics, excellent communication skills, and a valid driver's license. This role offers comprehensive benefits from day one, including retirement plans and educational assistance.

Qualifications

• A+ certification in progress or planned.
• Ability to work on 24-hour on-call rotation.
• Valid Driver’s License with a clean driving record.
• Valid driver's license with a clean driving record.

Responsibilities

• Install and configure Card Access, Intrusion Monitoring, Fire Monitoring, and CCTV systems.
• Perform product installations, reconfigurations, removals, or relocations.
• Attend to all service calls and contact customers for follow-ups.
• Maintain service vehicle stock of parts and supplies.
• Assist with training and stay updated on skills and products.
• Maintain vehicle stock and participate in inventory counts.

Skills

Excellent computer skills

Problem diagnosis

Verbal communication

Interpersonal skills

Writing skills

Driver's license

Education

College diploma (DEC) in electronics or related studies

Job description

Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long‑term clients with solutions and services that protect their people, customers, and assets.

Summary

Under the supervision of the District Installation Manager, the Security System Technician will be responsible for installing, configuring and servicing all Card Access, Intrusion Monitoring, Fire Monitoring and CCTV systems for the clients of Securitas Technology. The candidate will ensure optimum installation of new security systems to meet clients’ needs and provide proper utilization of these systems. This candidate will also provide service to existing systems which includes preventative maintenance, emergency maintenance as well as troubleshooting and repairs.

Key Responsibilities

• Performing product installations, reconfigurations, removals or relocations as required as well as site surveys as required
• Attending to all service calls received from customers via the company dispatcher or directly. Contacting customers following the notification of each service call as per procedures. Repairing, using various tools and measuring meters, defective equipment in order to restore it to proper working condition
• Assuring quality control through the completion of all scheduled preventive maintenance calls for assigned customer’s equipment in accordance with the terms of service agreements
• Providing technical and user support by directing and assisting clients in the operation of the products thereby assuring their most efficient use
• Managing service call routing in order to maximize time utilization
• Diligently completing and submitting work orders as per set procedures. All work orders completed at the client’s site must contain serial numbers of equipment and must be signed by the client’s designated authority
• Participating in training sessions as required by the company in order to maintain adequate levels of skills and knowledge
• Picking up media image material from clients as required
• Updating the dispatcher on the status of all calls, completed or work-in-progress, on a per call basis
• Maintaining service vehicle stock of all parts, supplies and equipment. Ensuring that all used stock is diligently recorded on work orders
• Participating in the quarterly inventory counts of vehicles or warehouses as required

Requirements

• College diploma (DEC) in electronics or related studies
• Excellent computer skills: A+ certification in progress or planned
• Ability to diagnose problems quickly and correctly
• Ability to work on 24 hour-on-call rotation (including weekends and holidays)
• Excellent verbal communication and interpersonal skills
• Proficient writing skills
• Valid Driver’s License with a clean driving record

Benefits

• Full Benefits as of Day 1
• Retirement Plans as of Day 1
• Paid Short Term and Long Term Disability
• Paid vacation, holiday
• Educational Assistance
• Company Training Program
• Exceptional growth opportunities

Securitas Electronic Security is an Affirma…