Installation Technician

Beanfield Technologies Inc.; Vancouver; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Traditional TSA & HCSA spending

5 personal care days

Equal opportunity employer

Job summary

Beanfield Technologies Inc. invites a skilled field technician to join our Vancouver team, travelling to residential and commercial sites to install, configure, and test fibre optic equipment for reliable services.

You’ll ensure readiness, troubleshoot issues, and deliver an outstanding customer experience from first contact to final installation. This role requires a valid driver’s license, strong communication and problem-solving abilities, and the flexibility to work a shift schedule.

Qualifications

• Valid driver’s license required.
• Experience in telecom or field service a plus.
• Strong communication and problem‑solving abilities.

Responsibilities

• Drive to various customer sites to perform installations.
• Install all associated fibre optic equipment for Residential & Commercial customers.
• Test, troubleshoot, and repair to Beanfield standards.
• Provide excellent customer service and educate customers on products and services.
• Maintain vehicle, test equipment, and tools in good working condition.
• Collect accurate site information and update tickets/reports.
• All other duties as assigned.

Skills

Driver's License

Customer Service

Communication Skills

Team Player

Analytical Thinking

Shift Work

Job description

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our Values

We Are Challengers

We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United

We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care

We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

Every day, more people choose Beanfield for our fibre, our service, and our people. Now’s your chance to be part of that story.

This is a unique opportunity to join a growing company from the ground up. From day one, you’ll gain hands‑on experience in service delivery, troubleshooting, and testing. You’ll travel across the Vancouver, BC area, meet new people, and develop valuable technical skills along the way. If you’re someone who’s both technically curious and passionate about great service, we’d love to chat.

We’re looking for a detail‑oriented, people‑focused, and motivated individual with strong communication skills to ensure every customer receives an outstanding experience from first interaction to final installation. At Beanfield, we’ve been delivering world‑class service for over 35 years - think 5-star hotel standards in telecom. If you take pride in your work and are ready to kickstart your career, this could be the perfect fit.

What You’ll Do

Drive to various customer sites to perform installations

Install all associated fibre optic equipment for Residential & Commercial Customers (Internet, VoIP, IPTV)

Install, test, troubleshoot and repair as required to Beanfield standards

Responsible for providing excellent customer service and educating customers on products and services

Ensure the vehicle, test equipment, and tools are maintained in good working condition

Collect "as builds" information in a timely manner

Administrative duties such as updating tickets, and reports with detailed, accurate information

All other duties as assigned.

What You Bring

A valid Drivers License (Class 5) is a must-have for the role.

Maintain a high standard of quality while following the employer’s safety standards and policies

Team player with strong interpersonal skills and a professional manner

Strong analytical skills to recognize and identify potential problems

Must be able to work shift work.

Maintain a high standard of quality while following the employer’s safety standards and policies

Team player with strong interpersonal skills and a professional manner

Strong analytical skills to recognize and identify potential problems

What’s in it for you

A united, values‑driven culture that genuinely cares about people, collaboration, and community.

A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well‑being.

An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

At Beanfield, we’re proud to be an equal‑opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us [e-mail], we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan ("STIP") which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending [e-mail]. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.