Manager, Field Operations

Beanfield; Mount Royal; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Five personal care days

TSA & HCSA coverage

Job summary

Beanfield in Montreal is seeking a Field Operations Manager to oversee day-to-day field teams, ensuring safe, on-time deployment and maintenance of our fibre network. You will coordinate with construction, service delivery, and support teams to deliver high-quality service.

The role requires 5+ years in field operations management, bilingual French and English, strong leadership, project management, and a hands-on approach to improve efficiency.

Qualifications

• Minimum 5 years of experience in field operations management, preferably in telecommunications or related industries.
• Proven leadership and team management skills.
• Strong project management, organizational, and problem-solving abilities.
• Knowledge of fibre-optic network construction, installation, and maintenance.
• Familiarity with field safety standards, regulatory requirements, and quality assurance processes.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Proficiency in Microsoft Office and field operations software/tools.
• Must be bilingual in French and English.

Responsibilities

• Lead, manage, and mentor field operations teams, including technicians, installers, and supervisors.
• Plan, schedule, and coordinate field projects to ensure timely and efficient completion.
• Monitor daily field activities, track progress, and report on project status and KPIs.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Manage resource allocation, including equipment, materials, and personnel, to optimize field productivity.
• Collaborate with internal teams to troubleshoot operational issues and implement effective solutions.
• Develop and maintain processes and procedures to improve field operations efficiency and quality.
• Conduct regular performance reviews and provide coaching, training, and professional development to field staff.
• Participate in budgeting, forecasting, and reporting for field operations.
• Maintain strong communication with customers, addressing inquiries and ensuring high levels of service satisfaction.

Education

Post-secondary education in Engineering, Telecommunications, or related field preferred.

Job description

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located inToronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity—making it a great place to collaborate in person.

Our Values

We Are Challengers We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

TheField Operations Managerat Beanfield will oversee and manage the day-to-day operations of our field teams to ensure efficient deployment, maintenance, and support of our fibre-optic network. This role is critical in maintaining high-quality service delivery, coordinating field activities, and ensuring that projects are completed safely, on time, and within budget.

The Field Operations Manager will work closely with Construction, Service Delivery, Technical Support, and other cross-functional teams to ensure operational excellence and continuous improvement in the field.

This role is based out of our Montreal office.

What You’ll Do

Lead, manage, and mentor field operations teams, including technicians, installers, and supervisors.

Plan, schedule, and coordinate field projects to ensure timely and efficient completion.

Monitor daily field activities, track progress, and report on project status and KPIs.

Ensure compliance with company policies, safety standards, and regulatory requirements.

Manage resource allocation, including equipment, materials, and personnel, to optimize field productivity.

Collaborate with internal teams to troubleshoot operational issues and implement effective solutions.

Develop and maintain processes and procedures to improve field operations efficiency and quality.

Conduct regular performance reviews and provide coaching, training, and professional development to field staff.

Participate in budgeting, forecasting, and reporting for field operations.

Maintain strong communication with customers, addressing inquiries and ensuring high levels of service satisfaction.

What You Bring

Post-secondary education inEngineering, Telecommunications, or related fieldpreferred.

Minimum 5 years of experience infield operations management, preferably in telecommunications or related industries.

Proven leadership and team management skills, with the ability to motivate and develop staff.

Strong project management, organizational, and problem-solving abilities.

Knowledge of fibre-optic network construction, installation, and maintenance.

Familiarity with field safety standards, regulatory requirements, and quality assurance processes.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Proficiency in Microsoft Office and field operations software/tools.

Must be bilingual in French and English.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.

A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well-being.

An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us [e-mail], we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending [e-mail]. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.