Service Designer, Core Networks

Beanfield Technologies Inc.; Toronto; Hybrid; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Total rewards package (TSA/HCSA)

5 personal care days

Job summary

Beanfield is seeking a Service Designer to deliver OSP/ISP fibre designs for new residential and commercial builds in the Toronto area. You will document connectivity, manage as-builts, and coordinate with design and construction teams to meet project requirements.

The role emphasizes data integrity, end-to-end planning, and providing clear implementation instructions while supporting field staff and on-call needs. Hybrid work option available.

Qualifications

• Degree in computer science or engineering or related field.
• Telecom experience is an asset.
• Strong communication with stakeholders and teams.
• Able to learn quickly on the job.
• Excellent problem-solving and attention to detail.

Responsibilities

• Deliver fibre circuit designs (OSP/ISP) for new builds.
• Document connectivity and as-built records accurately.
• Maintain data integrity in network databases and archives.
• Plan end-to-end fibre solutions and provide implementation instructions.
• Support field teams and interpret fibre test traces (OTDR/CD/PMD).
• Ensure on-time delivery and compliance with specs.

Skills

Problem-solving

Critical thinking

Communication

Teamwork

Attention to detail

Time management

Professionalism

Education

University Degree or College Diploma in CS/Engineering

Tools

AutoCAD

ArcGIS

GPON

DWDM

CWDM

Job description

Salary Range: $65,000.00 To $75,000.00 Annually

About Beanfield

We don't just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto's super-hip Liberty Village , surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

Reporting to the Manager, Core Network Design - The Service Designer will be responsible for delivery of projects which require OSP/ISP network design to bring new residential and commercial buildings on net to Beanfield network by reviewing the existing OSP/ISP fibre and port capacity both at the customer premise and Beanfield point of presence. This position will be responsible for the accurate documentation of all network connectivity, implementation instruction and customer connectivity as-build in a variety of systems. This key position will work closely with Sr. fibre Designers and the OSP construction division to ensure all project requirements are met.

What You’ll Do

• Accountable for the delivery of circuit designs considering optical fibre reach,
• design efficiency, network reliability, redundancy, and scalability.
• Responsible for maintaining data integrity of all databases through timely
• review, completion, and entry of As-build records into Patch Manager and
• ISP/OSP repository archives.
• Plan end-to-end fibre solution and/or provide instructions to Implementation
• staff and engineering contractors for the successful delivery of plan.
• Accurately document fibre details on existing fibre asset and take all necessary
• steps to ensure data integrity of the fibre network is maintained.
• Complete projects in accordance with engineering specifications, planning
• requirements and delivered on time.
• Produce Splice diagrams, KMZs, Review, and update As-built information in
• Patch Manager, keep track of fiber and port availability in the Network,
• maximize use of fiber architecture with every design.
• Provide support for the operation, maintenance, and restoration of the fibre
• network.
• Responsible for providing Field Technical staff with support during circuit
• implementation and customer outages as required (including participation of
• an on-call rotation and overtime).
• Interpret OTDR/CD/PMD traces, loss measurements and other fibre
• characterization specifications for circuit acceptance.
• Other duties as assigned.

What You Bring

• University Degree or College Diploma in computer science, engineering, or
• related work experience.
• Prior experience in the Telecommunication industry is considered an asset.
• Demonstrated ability to communicate with internal and external stakeholders.
• Ability to quickly learn on the job and leverage experiences and knowledge.
• Excellent problem-solving and critical thinking skills.
• Excellent verbal and written communication.
• Team oriented approach.
• Rigor and attention to detail
• Priority management
• Professionalism
• Team player
• Knowledge of AutoCAD and/or ArcGIS software is an asset.
• Knowledge of the IP networking technologies(like GPON, DWDM & CWDM) is an
• asset.
• French proficiency is considered an asset.

What’s in it for you

• A united, values-driven culture that genuinely cares about people, collaboration, and community.
• Hybrid work model - 3 days a week in the office
• A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well-being.
• An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

At Beanfield, we're proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at [e-mail] , we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan ("STIP") which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP's eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @ beanfield.com . We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.