Installation & Field Operations Manager

Deslaurier Custom Cabinets; Ottawa; On-site; CAD 90,000 - 135,000; Full time

Job summary

Deslaurier Custom Cabinets in Ottawa seeks an experienced project and field leader to own cabinetry installations across the Ottawa market — on time, on budget, and to a standard that reflects a 45-year custom manufacturer. You’ll run the schedule, lead installers and subtrades, and be the accountable contact from plant to final sign-off.

This role suits someone who has managed field operations in high-end residential construction and who leads people and projects with confidence while reading

Qualifications

• 7+ years in field operations, project management, or site supervision in residential construction.

Responsibilities

• Delivery of installations in your market — schedule, quality, budget, and client satisfaction through to sign-off.
• Lead installation crews and subcontractors — scheduling, workmanship standards, accountability, and development.
• Source subtrades and installers — recruiting, vetting, and building a reliable bench as volume grows.
• Manage client relationships on site — setting expectations, proactive communication, and resolving issues early.
• Oversee site readiness and field conditions — measuring, coordinating with builders and other trades, and catching problems before install day.
• Coordinate back to the plant, design, and sales so what’s built matches what’s installed.
• Support service and warranty resolution, and feedback loop to reduce defects.
• Track field KPIs — on-time-in-full, install quality, rework/cost, and schedule adherence.

Skills

People management

Project management

Reading drawings

Client facing

Problem solver

Communication

Travel willingness

Driver's license

Job description

Deslaurier is looking for an experienced project and field leader to own the delivery of our cabinetry installations across the Ottawa market — on time, on budget, and to a standard that reflects a 45-year custom manufacturer. This is a management role first: you’ll run the schedule, lead the installers and subtrades, and be the accountable point of contact from the moment a project leaves the plant to final sign-off.

It suits someone who has managed field operations in higher-end residential construction — custom or semi-custom home building, high-end renovation, or millwork/cabinetry installation — and who leads people and projects as confidently as they read a set of drawings.

What you’ll own

• Delivery of all installations in your market — schedule, quality, budget, and client satisfaction through to sign-off
• Your installation crews and subcontractors — scheduling, workmanship standards, accountability, and development
• Subtrade and installer sourcing: recruiting, vetting, and building a reliable bench of quality subs as volume grows
• The client relationship on site — setting expectations, communicating proactively, and resolving issues before they elevate
• Site readiness and field conditions — measuring, coordinating with builders and other trades, and catching problems before install day
• Coordination back to the plant, design, and sales so what’s built matches what’s installed
• Service and warranty resolution, and the feedback loop that reduces defects over time
• Field KPIs — on-time-in-full, install quality, rework / cost of poor quality, and schedule adherence

What you bring

• 7+ years in field operations, project management, or site supervision in residential construction — higher‑end custom or semi‑custom builders, renovators, or cabinetry/millwork install
• A proven track record managing people and subtrades, not just doing the work yourself — this is the core of the role
• Strong project‑management discipline: scheduling, budgets, sequencing, and juggling multiple jobs at once
• The ability to read construction drawings and understand cabinetry, millwork, and field conditions (deep cabinet‑making expertise is an asset, not a requirement)
• Client‑facing polish — the judgment and communication to represent Deslaurier to demanding, high‑end homeowners and builders
• A problem‑solver who stays calm when a site throws a surprise
• Valid driver’s licence, reliable vehicle, and willingness to travel to sites across the Ottawa region
• Authorization to work in Canada

Why Deslaurier

For 45 years we’ve built custom cabinetry from our Ottawa facility — Canadian‑owned, with a reputation earned through precision, craftsmanship, and continuous improvement. This role is central to protecting that reputation where it matters most: in the client’s home, on install day. You’ll have the backing of a proven product and a deep manufacturing team, and the mandate to maintain field operations that match the quality of what we make.

How to apply

• Send your resume to [e-mail].