Install Scheduler & Service Coordinator

Trail Appliances Ltd.; Calgary; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Health & dental benefits

Personal care days

Statutory holidays off

Employee & family assistance program

Staff incentives and rewards

Employee discounts

Job summary

Trail Appliances Ltd. is seeking an Install Administrator to help coordinate service and installation schedules and deliver exceptional customer service.

You will optimize technician availability, maintain accurate work orders, and act as the central point of contact for field staff to ensure smooth operations and timely support. This full-time role emphasizes accuracy, organization, and collaborative teamwork.

Responsibilities

• Examine and validate work orders for accuracy, completeness, and proper documentation, taking corrective actions when necessary.
• Efficiently schedule installation and service calls while verifying and updating customer information to ensure accurate records.
• Act as a central point of contact for field staff, offering timely support and resolving operational issues.
• Ensure contractor invoices and purchase orders are accurate, collaborating with internal teams to resolve discrepancies.
• Facilitate clear communication between departments to streamline operations and enhance overall service efficiency.

Job description

Trail Appliances Ltd. is seeking an Install Administrator to help coordinate service and installation schedules and deliver exceptional customer service.

You will optimize technician availability, maintain accurate work orders, and act as the central point of contact for field staff to ensure smooth operations and timely support. This full-time role emphasizes accuracy, organization, and collaborative teamwork.