Inside Sales/Warehouse Material Handler

Consolidated Gypsum Supply Ltd.; Edmonton; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Base salary + commission

Benefits package

RSP matching contributions

Education reimbursement

Safety/clothing allowance

Employee discount

Job summary

Consolidated Gypsum Supply Ltd. in Edmonton is seeking an Inside Sales/Warehouse Material Handler to join our branch. This dual-role will balance sales desk duties with hands-on yard and forklift work to support loading and unloading building materials.

The successful candidate will assist customers, quote and process orders, maintain showroom displays, and ensure accurate inventory and CRM records. A strong customer focus and reliable teamwork are essential.

Qualifications

• Experience in sales or retail environment.
• Strong customer service and communication skills.
• Familiar with CRM processes.

Responsibilities

• Greet customers, answer phone, respond to emails on the sales desk.
• Provide assistance to customers through quoting and ordering process.
• Produce packing slips for pick-up, delivered, or direct transactions.
• Advise customers on use and care of merchandise.
• Maintain customer files.
• Execute the CRM process.
• Keep up to date with new products.
• Accept payment as outlined by Sales Policy and Procedure Manual.
• Organize showroom merchandise.
• Review stocking levels and ensure quantity is reasonable.
• Design Showroom for client purchase optimization.
• Complete opening and closing tasks.
• Other duties as directed by Branch/Operations Manager.

Skills

Sales experience

Customer service

Communication skills

CRM experience

Education

High School Diploma

Tools

Forklift operation

Job description

We are currently looking to fill a Inside Sales/Warehouse Material Handler position at our branch in Edmonton. This is a unique dual-role where the individual will work in both the sales and operations sides of the business. This position will play a key role on the sales desk selling building materials to our clients including general contractors, home builders, and drywall, insulation and roofing contractors and will also be expected to operate a forklift and work in the yard/warehouse in all weather conditions to load and unload building materials.

INSIDE SALES (approx 70%)

• Greet customers, answer phone, respond to emails on the sales desk
• Provide assistance to customers through quoting and ordering process
• Produce packing slips for pick-up, delivered, or direct transactions
• Advise customers on use and care of merchandise
• Maintain customer files
• Execute the Customer Relationship Management (CRM) process
• Keep up to date with new products
• Accept payment as outlined by Sales Policy and Procedure Manual
• Organize showroom merchandise
• Review stocking levels and ensure quantity is reasonable
• Design Showroom for client purchase optimization
• Complete opening and closing tasks
• Other duties as directed by the Branch/Operations Manager

WAREHOUSE MATERIAL HANDLER (approx 30%)

• Operate propane forklift to load and unload building materials
• Pick orders
• Serve pick up customers
• Maintain high level of communication with Sales desk
• Rotate inventory as required
• Prepare inventory for efficient cycle counts
• Maintain clean warehouse environment

Requirements

• High School Diploma
• Previous experience in sales
• Able to lift up to 75lbs including drywall
• Excellent customer service
• Excellent communication skills (written and verbal)
• Must pass a pre-employment drug and alcohol test
• Must submit a satisfactory criminal record check

What We Offer

• Base salary + commission
• Benefits package
• RSP matching contributions
• Education reimbursement
• Safety/clothing allowance
• Employee discount