Inside Sales Specialist, Career Services

Attaineo Search, Inc.; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

Attaineo seeks an experienced Inside Sales Specialist for Career Services. This role focuses on selling resume writing and related career transition services to North American clients with no cold calling.

You will manage incoming inquiries, guide onboarding, and collaborate with support to boost engagement. You should have 5+ years in inside sales or account management, excellent listening skills, rapport-building ability, and strong analytical thinking to tailor client solutions in a dynamic

Qualifications

• Minimum of 5 years of experience in inside sales or account management in a high-intent buyer setting.
• Strong listening skills and ability to establish rapport with new clients.
• Proven track record interfacing with customers and providing exceptional service.
• Ability to thrive in a dynamic, evolving work environment.
• Ability to quickly build rapport with customers from entry-level to CEO.
• Creative and complex thinking to provide tailored client solutions.
• High level of self-motivation and awareness.

Responsibilities

• Manage incoming inquiries and calls effectively, ensuring high-quality interactions.
• Tailor and promote our resume writing services to meet each customer's qualifications and needs.
• Guide new clients through onboarding and registration processes.
• Enhance customer engagement by collaborating with the support team.
• Adhere to procedures in addressing client inquiries.
• Maintain accurate records of interactions and opportunities using CRM software.
• Meet daily KPIs and handle up to 30 calls per day.

Skills

Inside sales

Account management

Active listening

Rapport building

Analytical thinking

Customer service

Tools

CRM software

Job description

Inside Sales Specialist, Career Services at Attaineo

We are a leading provider of professional resume writing services and are seeking a skilled and experienced Inside Sales professional to join our team and drive business growth in North America. This role entails selling our resume writing and other related career transition services to potential clients. As an Inside Sales Leader, you will handle incoming calls exclusively. NO COLD CALLING REQUIRED!

Responsibilities:

• Manage incoming inquiries and calls effectively, ensuring high-quality interactions.
• Tailor and promote our professional resume writing services to meet each customer's unique qualifications and needs.
• Guide new clients through the onboarding process and registration.
• Enhance customer engagement by collaborating with the support team.
• Adhering to proper procedures in addressing client inquiries.
• Maintain accurate records of interactions and opportunities using CRM software.
• Meet daily Key Performance Indicators (KPIs) and handle up to 30 calls per day.

Requirements:

• Minimum of 5 years of experience in inside sales or account management in a high-intent buyer setting.
• Exceptional listening skills and the ability to establish rapport with new clients.
• Demonstrated success interfacing with customers and providing exceptional service.
• Ability to thrive in a dynamic, adaptable, and constantly evolving work environment.
• Ability to quickly build rapport with customers of all career levels, from entry-level to CEO
• Creative and complex thinking skills are needed to provide solutions that clients need.
• Advanced analytical thinking skills are essential to develop tailored solutions that meet client needs.
• High level of self-motivation and awareness.

Note: Please refrain from contacting the company via email or phone. Due to the large volume of applicants, only selected candidates will be contacted.