Inside Sales Specialist (Call Centre)

Hearing Solutions; Ontario; Remote; CAD 45,000 - 55,000; Full time

Job summary

An established industry player is seeking an Inside Sales Specialist to enhance patient experiences through exceptional customer service. In this fully remote role, you will be the first point of contact, making proactive calls to schedule appointments and drive sales. Your strong communication skills and tech-savviness will help you thrive in a fast-paced environment, ensuring high service standards and contributing to team success. With comprehensive benefits and a supportive work culture, this position offers a unique opportunity to make a meaningful impact in the lives of others while achieving your professional goals.

Benefits

Fully Remote Position

Ongoing Training

All Necessary Equipment Provided

Comprehensive Benefits

Incentive Programs

Company Events/Socials

Supportive Work Environment

Qualifications

• 1+ years of experience in outbound calling and appointment scheduling.
• Proven ability to build value in appointments and foster client trust.

Responsibilities

• Make proactive outbound calls to schedule appointments with hearing professionals.
• Drive sales by promoting offers and discussing hearing solutions.

Skills

Outbound Calling

Appointment Scheduling

Sales Techniques

Customer Service

Communication Skills

Tech-Savvy

Job description

At Hearing Solutions, we connect people to the world of sound and help them hear what matters most. As an Inside Sales Specialist, you will play a key role in delivering exceptional hearing care, being the first point of contact for patients booking appointments. Your friendly voice and professional demeanor will shape the initial experience for new patients and help existing ones maintain their hearing health with regular visits.

This role is ideal for someone with phone sales experience who excels in providing exceptional customer experiences and enjoys making a difference in others’ lives. You’ll be working in a fast-paced call center environment, ensuring efficient scheduling and smooth coordination for our patients.

What’s in it for you?

• Fully Remote Position – Work from the comfort of your home
• Ongoing training to set you up for success
• All necessary computer and phone equipment provided
• Comprehensive benefits, including medical and dental
• Incentive programs and company events/socials
• A positive and supportive work environment focused on growth
• The opportunity to make a meaningful impact in someone's life

What You Will Do

• Make proactive outbound calls to existing and prospective patients to schedule appointments with hearing professionals
• Drive sales by promoting offers, discussing hearing solutions, and scheduling appointments that meet patient needs
• Identify sales opportunities and assess client needs ensuring high service standards are maintained
• Consistently achieve and exceed KPIs and daily performance targets, contributing to team success
• Optimize clinic calendars to maximize appointment availability and efficiency
• Maintain accurate client records in our appointment system

What We Are Looking For

• 1+ years of experience in outbound calling, appointment scheduling, or a high-volume sales environment
• Proven ability to build value in appointments, overcome objections, and foster client trust
• Strong verbal and written communication skills
• Tech-savvy with the ability to quickly learn new tools and systems
• Highly motivated and goal-oriented, with a proven track record of meeting sales targets
• A passion for helping others and making a difference in their lives

As part of our hiring process, we require applicants to complete a 15-minute online assessment.

https://www.ondemandassessment.com/link/index/JB-KA9RG4UYK

Hearing Solutions is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the recruitment process.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Sales

• Industries

  Hospitals and Health Care and Medical Equipment Manufacturing

Referrals increase your chances of interviewing at Hearing Solutions by 2x

Sign in to set job alerts for “Inside Sales Specialist” roles.

Sales Development Representative (SDR) - Canada (Fully Remote)

Outside Sales Regional Account Manager - Industrial Service and Repair Sales

Outside Sales Regional Account Manager - Industrial Service and Repair Sales

Outside Sales Regional Account Manager - Industrial Service and Repair Sales

Outside Sales Regional Account Manager - Industrial Service and Repair Sales

Outside Sales Regional Account Manager - Industrial Service and Repair Sales

Toronto, Ontario, Canada CA$80,000.00-CA$125,000.00 3 weeks ago

Inside Sales Executive – Small to Medium Business Solutions

Account Manager – Technology Industry – Remote

Sr. Account Manager, Home Depot (Temporary Assignment)

Inside Sales Executive – Small to Medium Business Solutions

Kitchener, Ontario, Canada CA$45,000.00-CA$55,000.00 3 days ago

National Account Manager – Grocery Channel

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.