Inside Sales Specialist

Hearing Solutions; Ontario; Remote; CAD 40,000 - 60,000; Full time

Job summary

An innovative firm is seeking an Inside Sales Specialist to connect with patients and enhance their hearing health. This fully remote position offers the chance to make a meaningful impact while working in a supportive environment. You will proactively engage with clients, schedule appointments, and drive sales through exceptional customer service. Join a team that values your contributions and provides ongoing training and resources to ensure your success. If you're passionate about helping others and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Fully Remote Position

Ongoing Training

All Necessary Equipment Provided

Comprehensive Benefits

Incentive Programs

Company Events/Socials

Supportive Work Environment

Qualifications

• 1+ years of experience in outbound calling or high-volume sales.
• Proven ability to build client trust and meet sales targets.

Responsibilities

• Make outbound calls to schedule appointments with patients.
• Drive sales by promoting hearing solutions and optimizing clinic calendars.

Skills

Outbound Calling

Sales Experience

Customer Service

Communication Skills

Goal-Oriented

Tools

Appointment Scheduling Systems

Computer Software

Job description

At Hearing Solutions , we connect people to the world of sound and help them hear what matters most. As an Inside Sales Specialist , you will play a key role in delivering exceptional hearing care, being the first point of contact for patients booking appointments. Your friendly voice and professional demeanor will shape the initial experience for new patients and help existing ones maintain their hearing health with regular visits.

This role is ideal for someone with phone sales experience who excels in providing exceptional customer experiences and enjoys making a difference in others’ lives. You’ll be working in a fast-paced call center environment, ensuring efficient scheduling and smooth coordination for our patients.

What’s in it for you?

• Fully Remote Position – Work from the comfort of your home
• Ongoing training to set you up for success
• All necessary computer and phone equipment provided
• Comprehensive benefits, including medical and dental
• Incentive programs and company events/socials
• A positive and supportive work environment focused on growth
• The opportunity to make a meaningful impact in someone’s life

What You Will Do

• Make proactive outbound calls to existing and prospective patients to schedule appointments with hearing professionals
• Drive sales by promoting offers, discussing hearing solutions, and scheduling appointments that meet patient needs
• Identify sales opportunities and assess client needs ensuring high service standards are maintained
• Consistently achieve and exceed KPIs and daily performance targets, contributing to team success
• Optimize clinic calendars to maximize appointment availability and efficiency
• Maintain accurate client records in our appointment system

What We Are Looking For

• 1+ years of experience in outbound calling, appointment scheduling, or a high-volume sales environment
• Proven ability to build value in appointments, overcome objections, and foster client trust
• Strong verbal and written communication skills
• Tech-savvy with the ability to quickly learn new tools and systems
• Highly motivated and goal-oriented, with a proven track record of meeting sales targets
• A passion for helping others and making a difference in their lives

As part of our hiring process, we require applicants to complete a 15-minute online assessment.

Hearing Solutions is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the recruitment process.