Inside Sales & Solutions Specialist - Parts & OTS

Master Flo Valve Inc.; Edmonton; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

RRSP match

Profit sharing

Dental care

Vision care

Extended health care

Flexible work hours

Job summary

Master Flo Valve Inc. is seeking a full-time Inside Sales Representative to join its team in Edmonton, AB. The role focuses on inside sales for Master Flo products, handling inquiries, quotations, orders, and customer liaison.

Ideal candidates have a technology diploma or related experience, 1–2 years in customer service, and strong communication skills. Knowledge of chokes and valves is an asset; SAP/ERP experience is a plus. Flexible hours may be offered after six months.

Qualifications

• Tech diploma or equivalent in related field.
• 1–2 years’ experience in customer service.
• Demonstrated judgement, tact and diplomacy with customers.
• Knowledge of Production Chokes and Specialty Control Valves is an asset.
• Effective written and verbal communication skills.
• Proficiency in MS Office.
• Knowledge/experience with SAP or ERP would be an asset.
• Commitment to workplace health and safety.
• Enthusiastic, positive attitude and team player.

Responsibilities

• Receive inquiries and review customers’ commercial and technical specifications.
• Supply customers with quotations.
• Receive purchase orders, perform contract review and generate sales orders.
• Act as liaison with the customer.
• Support regional offices with order requirements.
• Process product returns.
• Coordinate internally to ensure best results and support for the customer.
• Work with and support Aftermarket Services Team as required.
• Perform other duties as required or assigned.

Skills

Customer service

Communication skills

Team player

Health & safety awareness

MS Office

Valve knowledge

Education

Technology Diploma or related field

Tools

SAP/ERP systems

Job description

Master Flo Valve Inc. is seeking a full-time Inside Sales Representative to join its team in Edmonton, AB. The role focuses on inside sales for Master Flo products, handling inquiries, quotations, orders, and customer liaison.

Ideal candidates have a technology diploma or related experience, 1–2 years in customer service, and strong communication skills. Knowledge of chokes and valves is an asset; SAP/ERP experience is a plus. Flexible hours may be offered after six months.