Inside Sales Representative

Master Flo Valve Inc.; Edmonton; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

RRSP match

Profit sharing

Dental care

Vision care

Extended health care

Flexible work hours

Job summary

Master Flo Valve Inc. is seeking a full-time Inside Sales Representative to join its team in Edmonton, AB. The role focuses on inside sales for Master Flo products, handling inquiries, quotations, orders, and customer liaison.

Ideal candidates have a technology diploma or related experience, 1–2 years in customer service, and strong communication skills. Knowledge of chokes and valves is an asset; SAP/ERP experience is a plus. Flexible hours may be offered after six months.

Qualifications

• Tech diploma or equivalent in related field.
• 1–2 years’ experience in customer service.
• Demonstrated judgement, tact and diplomacy with customers.
• Knowledge of Production Chokes and Specialty Control Valves is an asset.
• Effective written and verbal communication skills.
• Proficiency in MS Office.
• Knowledge/experience with SAP or ERP would be an asset.
• Commitment to workplace health and safety.
• Enthusiastic, positive attitude and team player.

Responsibilities

• Receive inquiries and review customers’ commercial and technical specifications.
• Supply customers with quotations.
• Receive purchase orders, perform contract review and generate sales orders.
• Act as liaison with the customer.
• Support regional offices with order requirements.
• Process product returns.
• Coordinate internally to ensure best results and support for the customer.
• Work with and support Aftermarket Services Team as required.
• Perform other duties as required or assigned.

Skills

Customer service

Communication skills

Team player

Health & safety awareness

MS Office

Valve knowledge

Education

Technology Diploma or related field

Tools

SAP/ERP systems

Job description

Master Flo Valve Inc.is currently seeking a full-time permanent Inside Sales Representativeto work inEdmonton, AB.

The Inside Sales Representative will provide inside sales functions related to parts and off the shelf (OTS) Master Flo products.

Duties Include:

• Receive inquiries and review customers’ commercial and technical specifications
• Supply customers with quotations
• Receive purchase orders, perform contract review and generate sales orders
• Act as liaison with the customer
• Support regional offices with order requirements
• Process product returns
• Coordinate internally to ensure best results and support for the customer
• Work with and support Aftermarket Services Team as required
• Perform other duties as required or assigned

Qualifications:

• Technology Diploma or equivalent experience in a related field
• 1 – 2 years’ experience providing customer service
• Demonstrated judgement , tact and diplomacy in dealing with internal and external customers
• Knowledge of Production Chokes, Specialty Control Valves and their applications is an asset
• Effective written and verbal communication skills
• Proficiency in MS Office
• Knowledge/ expertise in SAP or other ERP system would be an asset
• A commitment to workplace health and safety
• Must be enthusiastic, have a positive attitude and have the ability to perform as a team player

What Master Flo offers YOU:

• Competitive compensation package, including a RRSP match program, profit sharing program, dental care, vision care, and extended health care
• Job security: have peace of mind working for a stable company that has been in business for over 45 years!
• Flexible work hours available after 6 months of employment
• The chance to work for a global leader while enjoying the benefits of a Canadian privately-owned business

Master Flo Valve Inc. is the technological leader and world-class manufacturer of surface and subsea chokes, specialty control valves, and supporting actuation. Our head office is in Edmonton, Alberta, and houses our Engineering, Manufacturing, Research & Development teams, Aftermarket support group and facilities.

At Master Flo Valve we do not use AI in our screening process. Our team personally reviews each application to ensure a fair and individualized assessment.

We thank all applicants for their interest, however only those candidates identified for further consideration will be contacted. #MFV #HP #LI-TB1