Inside Sales Representative (Remote)

Concentrix Trust & Safety; Waterloo; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading global organization is seeking an Inside Sales Representative (Remote) to provide customer service and sales support from home. This role offers flexible work options, ongoing training, and potential for career advancement. Candidates should have at least 1 year of sales experience and a high school diploma. Join a diverse team committed to delivering exceptional customer experiences.

Benefits

Paid training and performance incentives

Referral bonuses

Retirement plan

PTO

Insurance

Wellness programs

Qualifications

• At least 1 year of proven sales experience.
• Open availability and a quiet, distraction-free home environment.
• Proficiency in multitasking and internet navigation.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales, prospect, negotiate, and present.
• Track and document information in databases.

Skills

Sales experience

Relationship building

Negotiation

Customer support

Computer skills

Multitasking

Education

High school diploma or GED

Job description

1 week ago Be among the first 25 applicants

Job Title: Inside Sales Representative (Remote)

Job Description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients' products and/or services. We accept applications on an ongoing basis. Military veterans are encouraged to apply.

Why Join Us?

Join a forward-thinking global organization that nurtures a people-first, inclusive culture. Concentrix has received awards like “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth.” Be part of a diverse team from over 70 countries, supporting each other in providing outstanding customer experiences through innovation.

Career Growth & Development

This is a flexible "work from home" opportunity with training, ongoing support, and potential for advancement. About 80% of our managers have been promoted from within. We also offer free learning and leadership programs to help you achieve your career goals.

Role Responsibilities

• Provide inbound and outbound customer support
• Close sales, prospect, negotiate, and present
• Use product knowledge to build client relationships and retain customers
• Track and document information in databases
• Offer additional products/services with each sale
• Deliver excellent customer experiences with a positive attitude

Qualifications

• At least 1 year of proven sales experience
• Understanding of sales processes, relationship building, negotiation, and closing deals
• Open availability and high school diploma or GED
• Quiet, distraction-free home environment
• Proficiency in multitasking, computer skills, and internet navigation
• High-speed internet and a smartphone

What We Offer

• Starting wage between $16 and $18/hour
• Paid training and performance incentives
• Referral bonuses, retirement plan, PTO, insurance, and wellness programs
• Support for diversity, inclusion, and community initiatives

Additional Information

Location: CAN, ON, Work-from-Home

Language Requirements: [Specify if applicable]

Type: Full-time

Concentrix is an Equal Opportunity Employer and complies with applicable laws. Currently, this position is available only in specified provinces/territories.