Inside Sales Representative (Remote)

Minacs; Wainwright; Remote; Full time

Job summary

Join a leading global organization as a remote Inside Sales Representative. This role focuses on providing exceptional customer service, closing sales, and building relationships with clients. With a commitment to employee growth, the company offers training, mentorship, and a supportive work environment. Enjoy competitive pay and various benefits while working from home in a dynamic and inclusive culture.

Benefits

Paid training

Performance incentives

Referral bonuses

Retirement plan

Paid time off

Insurance

Wellness programs

Mentorship

Diversity and inclusion initiatives

Community events

Qualifications

• At least 1 year of proven sales experience.
• Understanding of sales processes and closing deals.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and present using B2B and B2C skills.
• Track and document information in databases.

Skills

Communication

Negotiation

Relationship Building

Multitasking

Education

High school diploma or GED

Tools

PC Knowledge

Job description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?

Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!

About the Role

As a remote Inside Sales Representative, you’ll join a diverse team from 70+ countries, all contributing to each other's success. We help top brands improve their businesses through exceptional customer experiences and innovation. Due to growth, we’re seeking more talented individuals to join our team.

Career Growth and Development

This is a great opportunity to reimagine your career and develop lifelong friendships. We provide training, technology, and ongoing support. About 80% of our managers and leaders have been promoted internally. We also offer free learning and leadership programs to help you achieve your career goals.

Responsibilities

1. Provide inbound and outbound customer support using a call flow guide.
2. Close sales, prospect, negotiate, and present using B2B and B2C skills.
3. Use product knowledge to build relationships and retain customers.
4. Be detail-oriented in sales of products and services.
5. Track and document information in databases.
6. Offer additional products or services with each sale.
7. Deliver excellent customer experiences with a positive attitude.

Qualifications

• At least 1 year of proven sales experience (meeting quotas, working on commission).
• Understanding of sales processes, relationship building, communication, negotiation, and closing deals.
• High school diploma or GED.
• A quiet, distraction-free environment at home.
• Proficiency in multitasking and learning new technologies.
• Strong computer skills and PC knowledge.
• A desktop or laptop for testing; equipment may be provided.
• High-speed internet (no wireless/hotspots or satellite) and a smartphone.

Benefits

We invest in our people through long-term success initiatives and personal development programs. Benefits include:

• Starting wage between $16 and $18 per hour.
• Paid training and performance incentives.
• Referral bonuses, retirement plan, paid time off, insurance, and wellness programs.
• Mentorship, diversity and inclusion initiatives, and community events.

Join Us

If you’re ready to take the next step, apply today and discover why thousands of professionals choose Concentrix as their employer of choice.

Concentrix is an Equal Opportunity Employer committed to a discrimination-free workplace. Currently, this position is available only in certain provinces/territories listed in the original description.