Inside Sales Representative (Remote)

Minacs; Eastern Ontario; Remote; Full time

Job summary

A leading global organization is seeking a remote Inside Sales Representative to provide exceptional customer experiences. This role offers the opportunity for career growth and personal development, with comprehensive training and support. Join a diverse team and help improve businesses through outstanding service.

Benefits

Paid training and performance incentives

Employee referral bonuses

Retirement plan

Health/dental/vision insurance

Paid PTO and holidays

Health and wellness programs

Mentorship programs

Qualifications

• 1+ year of proven sales experience.
• Strong understanding of sales processes and relationship building.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and utilize B2B and B2C skills.
• Track, document, and retrieve information in databases.

Skills

Sales

Communication

Negotiation

Education

High School Diploma or GED

Job description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?

Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!

As a remote Inside Sales Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.”

Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. Due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. About 80% of our managers and leaders have been promoted from within! We offer a range of FREE Learning and Leadership Development programs to help you achieve your career goals.

WHAT YOU WILL DO IN THIS ROLE

• Provide inbound and outbound customer support using a call flow guide
• Close sales, prospect, negotiate, present, and utilize B2B and B2C skills
• Use product knowledge, build client relationships, and find new ways to retain customers
• Be detail-oriented in sales of products and services
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every sale
• Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

We value your skills, integrity, knowledge, and compassion. Other qualifications include:

• 1+ year of proven sales experience (meeting quotas, working on commission, selling products and/or services)
• Strong understanding of sales processes, relationship building, communication, negotiation, and closing deals
• A high school diploma or GED
• A quiet, distraction-free environment at home
• Proficiency in multitasking in fast-paced environments
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop for testing; company-provided equipment may be discussed
• High-speed internet (no wireless/hotspots or satellite) and a smartphone

WHAT’S IN IT FOR YOU

We champion our people and invest in your success. Benefits include:

• Starting wage between $16 and $18 (not below applicable minimum wage)
• Paid training and performance incentives
• Employee referral bonuses
• Retirement plan, paid PTO and holidays, health/dental/vision insurance, Employee Assistance Program
• Health and wellness programs
• Mentorship programs
• Support for diversity, equity, inclusion, sustainability, and community engagement
• Celebrations for various company and community events

REIMAGINE THE BEST VERSION OF YOU!

If this sounds like the right next step, apply today and join over 440,000 global game-changers calling Concentrix their employer of choice.

Concentrix is an Equal Opportunity Employer, committed to a workplace free from discrimination and harassment, respecting all protected classes. Currently, this position is available in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE, SK.