Inside Sales Representative (Remote)

Concentrix Trust & Safety; Sarnia; Remote; Full time

Job summary

Join a leading global organization as an Inside Sales Representative (Remote). This role involves providing customer support, closing sales, and building relationships with clients. Enjoy a work-from-home setup with opportunities for career growth and personal development. Comprehensive training and support are provided, making it an ideal position for motivated individuals looking to excel in sales.

Benefits

Paid training

Incentives and bonuses

Retirement plan

Paid PTO

Health benefits

Wellness programs

Mentorship

Diversity initiatives

Qualifications

• 1+ year of proven sales experience with quotas and commissions.
• Understanding of sales processes and relationship building.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and build client relationships.
• Track and document information in databases.

Skills

Sales

Communication

Negotiation

Multitasking

Education

High School Diploma or GED

Job description

Join to apply for the Inside Sales Representative (Remote) role at Concentrix Trust & Safety

Job Description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients' products and/or services. We accept applications on an ongoing basis. Military veterans are encouraged to apply.

Why Join Us?

If you're looking for a “work from home” career with a forward-thinking global organization that values its people and offers growth opportunities, Concentrix is the place for you! Join a diverse team from over 70 countries, helping top brands improve their customer experiences through innovation and excellent service.

Career Growth & Personal Development

We provide comprehensive training, ongoing support, and promote from within, with about 80% of our managers promoted internally. We also offer free learning and leadership development programs to help you achieve your career goals.

Responsibilities

1. Provide inbound and outbound customer support using a call flow guide.
2. Close sales, prospect, negotiate, and present products/services using B2B and B2C skills.
3. Build client relationships and find new ways to retain customers.
4. Be detail-oriented in sales of products and services.
5. Track, document, and retrieve information in databases.
6. Offer additional products/services with every sale.
7. Deliver excellent customer experiences with a positive attitude.

Qualifications

• 1+ year of proven sales experience with quotas and commissions.
• Understanding of sales processes, relationship building, communication, negotiation, and closing deals.
• Open availability and high school diploma or GED.
• Quiet, distraction-free home environment.
• Proficiency in multitasking, strong computer skills, and high-speed internet.
• Desktop or laptop for testing; company-provided computer may be available.

Benefits

• Starting wage between $16 and $18 per hour.
• Paid training, incentives, and bonuses.
• Retirement plan, paid PTO, holidays, and health benefits.
• Wellness programs, mentorship, and diversity initiatives.

Additional Information

Location: Canada (ON, Work-at-Home)

Language: English

Employment type: Full-time, Entry level

Industry: IT Services and Consulting

Equal Opportunity Employer: We prohibit discrimination based on race, gender, age, disability, and other protected statuses.