Inside Sales Representative (Remote)

Concentrix Trust & Safety; City of Langley; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading global organization is seeking a remote Inside Sales Representative to provide exceptional customer service and support. This role involves engaging with clients through calls and the internet, focusing on building relationships and closing sales. Join a diverse team that values growth and offers extensive training and support. Enjoy competitive wages, health benefits, and a commitment to a people-first culture.

Benefits

Competitive wages

Paid training

Incentives

Referral bonuses

Retirement plans

Health benefits

Wellness programs

Mentorship

Qualifications

• At least 1+ year of proven sales experience.
• Strong understanding of the sales process and relationship-building.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales, prospect, negotiate, present, and utilize B2B and B2C skills.
• Build client relationships and find ways to retain customers.

Skills

Sales

Communication

Negotiation

Education

High school diploma or GED

Job description

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Job Title: Inside Sales Representative (Remote)

Job Description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients' products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

Why Join Us?

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!

As a remote Inside Sales Representative, you’ll join a diverse team from 70+ countries where all members contribute and support each other’s success and well-being. We help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. Due to continued growth, we’re looking for talented game-changers to join our purpose-driven team.

Career Growth & Personal Development

This is a great “work from home” opportunity that allows you to reimagine your career and build lifelong friendships. We provide comprehensive training, technology, and ongoing support to help you succeed. About 80% of our managers and leaders have been promoted from within. We also offer free learning and leadership development programs to help you achieve your career goals.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales, prospect, negotiate, present, and utilize B2B and B2C skills.
• Build client relationships and find ways to retain customers.
• Be detail-oriented in sales of products and services.
• Track, document, and retrieve information in databases.
• Offer additional products/services with every sale.
• Deliver excellent customer experiences with a positive attitude.

Qualifications

• At least 1+ year of proven sales experience (meeting quotas, working on commission, selling products/services).
• Strong understanding of the sales process, relationship-building, communication, negotiation, and closing deals.
• Open availability.
• High school diploma or GED.
• Quiet, distraction-free environment at home.
• Proficiency in multitasking, computer navigation, and PC knowledge.
• High-speed internet (no wireless/hotspots or satellite) and a smartphone.

What’s In It For You

We invest in our people through competitive wages, paid training, incentives, referral bonuses, retirement plans, PTO, health benefits, wellness programs, mentorship, and initiatives supporting diversity and community engagement.

Additional Details

Location: CAN, ON, Work-at-Home

Language Requirements: Time Type: Full time

Equal Opportunity Employer: Concentrix is committed to a workplace free from discrimination and harassment, respecting all protected statuses.