Inside Sales Representative (Pharmaceutical)

Proclinical; Mississauga; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

Proclinical is seeking an Inside Sales Representative to join our client in the pharmaceutical, medical device industry in Mississauga, Canada. This hybrid role combines remote prospecting with on-site collaboration to drive sales and support customer needs.

The successful candidate will have a university degree, CRM experience, and strong communication skills to describe clinical benefits and translate customer needs into solutions.

Qualifications

• University degree in clinical sciences or equivalent combination of education and experience.
• Proficient with MS Office, Excel and familiar with CRM software.
• Strong verbal and written communication skills.
• Phone sales experience preferably to the hospital market.
• Pharmaceutical Industry or Medical Device experience.
• Ability to describe clinical/technical benefits to customers.
• Ability to translate customer needs into a solution based consultative sale.
• Hybrid on site 3 days per week.

Responsibilities

• Execute sales activities within the assigned territory, including prospecting, lead generation, qualification, and implementation via telephone, virtual, and electronic channels.
• Provide support for injector-related tenders and prepare required documentation.
• Drive and support the sales of injector consumables and related product offerings.
• Collaborate with the sales team to support specialty product initiatives and achieve sales objectives.
• Participate in field-based activities, including ride-alongs and conferences as needed.
• Coordinate field-based support with Clinical Specialists as required.
• Maintain accurate CRM records and generate reports for pipeline management and forecasting.
• Analyze territory performance to identify growth opportunities and new customers.
• Complete RFIs and RFPs with timely submissions.
• Coordinate product installations, repairs, and service activities with partners.
• Deliver technical product demonstrations and presentations.
• Promptly report adverse reactions or quality complaints per Health Canada GVP.

Skills

MS Office

CRM software

Verbal and written communication

Phone sales experience

Pharmaceutical/Medical Device

Describe clinical/technical benefits

Consultative sales

Education

University degree in clinical sciences or equivalent

Tools

MS Office

CRM software

Job description

Keep the heartbeat of innovation running in this pharmaceutical sales position and ensure cutting-edge pharma never miss a beat!

Proclinical is seeking an Inside Sales Representative to join our client in the pharmaceutical, medical device industry.

Primary Responsibilities

In this role, you will focus on driving sales activities, supporting customer needs, and contributing to business growth. This hybrid position requires a proactive individual with strong communication skills and a consultative sales approach.

Skills & Requirements

• University degree preferably in clinical sciences or equivalent combination of education and experience
• Proficient with MS Office, Excel and familiar with CRM software
• Strong verbal and written communication skills
• Phone sales experience preferably to the hospital market
• Pharmaceutical Industry or Medical Device experience
• Ability to describe clinical / technical benefits to customers
• Ability to translate customer needs into a solution based consultative sale
• Hybrid on site 3 days per week

The Inside Sales Representative's responsibilities will be:

• Execute sales activities within the assigned territory, including prospecting, lead generation, qualification, and implementation, utilizing telephone, virtual and electronic communication channels
• Provide support for injector-related tenders, including the preparation and submission of required documentation
• Drive and support the sales of injector consumables and related product offerings.
• Collaborate with the sales team to support specialty product initiatives and achieve overall sales objectives
• Participate in field-based activities, including ride-alongs and conferences, as needed to support the sales team in addressing customer needs and identifying growth opportunities
• Partner with Clinical Specialists and coordinate field-based support as required to address customer needs and opportunities
• Work collaboratively across departments to contribute to team success and maximize sales performance
• Maintain accurate customer and opportunity records within the CRM system and generate reports and metrics to support sales activity, pipeline management, and forecasting
• Analyze territory performance and market opportunities to identify areas for business growth and new customer acquisition
• Complete customer requests for information (RFIs) and requests for proposals (RFPs), ensuring timely and accurate submissions
• Coordinate product installations, repairs, and service activities with contractors and other external partners
• Deliver technical product demonstrations and presentations to prospective and existing customers
• Responsible for prompt identification and internal reporting of any adverse reactions or quality complaints that come to their attention and act as critical first points of contact within the MAH's pharmacovigilance and quality systems, in accordance with Health Canada GVP expectations
• Other duties as assigned by management