Inside Sales Representative (Pharmaceutical)

Proclinical; Mississauga; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

Proclinical in Mississauga, Canada is seeking an Inside Sales Representative to advance sales of pharmaceutical and medical device offerings in a hybrid role. The position focuses on prospecting, lead generation, qualification, and tenders support via phone, virtual, and electronic channels.

You will collaborate with Clinical Specialists and the sales team to meet objectives, manage CRM records, and translate customer needs into consultative solutions while engaging hospital markets.

Qualifications

• University degree in clinical sciences or equivalent combination of education and experience.
• Proficient with MS Office, Excel and familiar with CRM software.
• Strong verbal and written communication skills.
• Phone sales experience preferably to the hospital market.
• Pharmaceutical Industry or Medical Device experience.
• Ability to describe clinical / technical benefits to customers.
• Ability to translate customer needs into a solution based consultative sale.

Responsibilities

• Execute sales activities within the assigned territory, including prospecting, lead generation, qualification, and implementation, utilizing telephone, virtual and electronic communication channels
• Provide support for injector-related tenders, including the preparation and submission of required documentation
• Drive and support the sales of injector consumables and related product offerings
• Collaborate with the sales team to support specialty product initiatives and achieve overall sales objectives
• Participate in field-based activities, including ride‑alongs and conferences, as needed to support the sales team in addressing customer needs and identifying growth opportunities
• Partner with Clinical Specialists and coordinate field‑based support as required to address customer needs and opportunities
• Work collaboratively across departments to contribute to team success and maximize sales performance
• Maintain accurate customer and opportunity records within the CRM system and generate reports and metrics to support sales activity, pipeline management, and forecasting
• Analyze territory performance and market opportunities to identify areas for business growth and new customer acquisition
• Complete customer requests for information (RFIs) and requests for proposals (RFPs), ensuring timely and accurate submissions
• Coordinate product installations, repairs, and service activities with contractors and other external partners
• Deliver technical product demonstrations and presentations to prospective and existing customers
• Responsible for prompt identification and internal reporting of any adverse reactions or quality complaints that come to their attention and act as critical first points of contact within the MAH's pharmacovigilance and quality systems, in accordance with Health Canada GVP expectations
• Other duties as assigned by management

Skills

Verbal communication

Written communication

Phone sales experience

Consultative selling

Education

University degree in clinical sciences

Tools

MS Office

Excel

CRM software

Job description

Inside Sales Representative - Permanent - Mississauga, Canada

Keep the heartbeat of innovation running in this pharmaceutical sales position and ensure cutting‑edge pharma never miss a beat!

Proclinical is seeking an Inside Sales Representative to join our client in the pharmaceutical, medical device industry.

Primary Responsibilities:

In this role, you will focus on driving sales activities, supporting customer needs, and contributing to business growth. This hybrid position requires a proactive individual with strong communication skills and a consultative sales approach.

Skills & Requirements:

• University degree preferably in clinical sciences or equivalent combination of education and experience
• Proficient with MS Office, Excel and familiar with CRM software
• Strong verbal and written communication skills
• Phone sales experience preferably to the hospital market
• Pharmaceutical Industry or Medical Device experience
• Ability to describe clinical / technical benefits to customers
• Ability to translate customer needs into a solution based consultative sale
• Hybrid on site 3 days per week

The Inside Sales Representative's responsibilities will be:

• Execute sales activities within the assigned territory, including prospecting, lead generation, qualification, and implementation, utilizing telephone, virtual and electronic communication channels
• Provide support for injector-related tenders, including the preparation and submission of required documentation
• Drive and support the sales of injector consumables and related product offerings.
• Collaborate with the sales team to support specialty product initiatives and achieve overall sales objectives
• Participate in field-based activities, including ride‑alongs and conferences, as needed to support the sales team in addressing customer needs and identifying growth opportunities
• Partner with Clinical Specialists and coordinate field‑based support as required to address customer needs and opportunities
• Work collaboratively across departments to contribute to team success and maximize sales performance
• Maintain accurate customer and opportunity records within the CRM system and generate reports and metrics to support sales activity, pipeline management, and forecasting
• Analyze territory performance and market opportunities to identify areas for business growth and new customer acquisition
• Complete customer requests for information (RFIs) and requests for proposals (RFPs), ensuring timely and accurate submissions
• Coordinate product installations, repairs, and service activities with contractors and other external partners
• Deliver technical product demonstrations and presentations to prospective and existing customers
• Responsible for prompt identification and internal reporting of any adverse reactions or quality complaints that come to their attention and act as critical first points of contact within the MAH's pharmacovigilance and quality systems, in accordance with Health Canada GVP expectations
• Other duties as assigned by management