Inside Sales Representative II - Canada (Bilingual)

Thermo Fisher Scientific Inc.; Ottawa; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Inside Sales Representative to join their dynamic Sales & Marketing team. This role offers the opportunity to sell research products across Canada, where you will develop strong customer relationships and contribute to impactful solutions. With a focus on excellent customer service and effective communication, you will navigate the challenges of the market while collaborating with various teams. This position promises a supportive environment where your contributions are valued and rewarded, making it an exciting opportunity for those passionate about making a difference in the scientific community.

Qualifications

• Bachelor's degree required, preferably in the sciences.
• 2+ years sales experience or lab experience preferred.

Responsibilities

• Develop and maintain effective customer relations within assigned territory.
• Perform sales calls and manage vendor relations primarily by phone.
• Monitor competitor updates and launch new products/services.

Skills

Interpersonal Skills

Communication Skills

Presentation Skills

Organizational Skills

Bilingual (English and French)

Customer Service

Education

Bachelor’s Degree in Sciences

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, outstanding customer access, and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued, and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

Discover Impactful Work:

Based in Ottawa, our Inside Sales Representatives sell research products in Canada through various channels.

A Day in the Life:

• Develop and maintain effective customer relations with purchasing and end users within assigned territory
• Make independent decisions, collaborate with teams, build connections within accounts for networking.
• Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
• Monitor competitor and industry updates, integrate data into business plan, and launch new products/services.
• Manage pricing and negotiate within territory to control profitability
• Maintain accurate reporting, records, and files vital for proper management of territory
• Connect with supervisor any customer issues or potential problems, perform other tasks assigned by manager
• Advise customers of supply and price trends and assist in inventory control, consults with customers
• Positively represent Thermo Fisher Scientific at all times throughout customer locations

Keys to Success:

Education:

• Bachelor’s degree required, preferably in the sciences

Experience:

• 2+ years sales experience OR lab experience preferred

Knowledge, Skills, Abilities:

• Strong interpersonal, oral and written communication, and presentation skills
• Fully bilingual in both English and French
• Proficiency in establishing goals and achieving results
• Must possess a strong desire to serve the customer
• Must deliver excellent customer service
• Must possess the organizational skills to multi-task and meet deadlines as needed
• Must be willing to travel to customer locations, if needed
• Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement