Inside Sales Representative- Hydraulic and Pneumatics

Wainbee; Canada; On-site; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Learning and development

Exclusive discounts with manufacturers

Award-winning wellness program

Job summary

Wajax, a leading Canadian industrial products and solutions provider, is seeking a customer-focused sales professional to obtain and up-sell parts and service orders. You will manage customer satisfaction, maintain client data in the CRM, and drive revenue through product pricing and timely quotes.

Responsibilities include generating new and repeat sales, recommending solutions, and preparing RFQs for After Market Sales Reps.

Qualifications

• Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience.
• Knowledge of mechanical power transmission, hydraulics and/or Bearings/Power Transmission
• Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred), completion of ongoing product training

Responsibilities

• Obtain and up-sell parts and service orders to deliver value to customers.
• Develop and maintain confidential client information in the CRM.
• Generate new and repeat sales by providing product and pricing information.
• Determine customer requirements and recommend specific products and solutions.
• Increase sales and average order size via cross-selling and add-on sales.
• Prepare customer presentations, tenders, RFQs and quotes for After Market Sales Reps.
• Attend site visits and customer presentations with sales reps as required.
• Respond to quotes and purchases via phone, fax or email in a timely manner.

Skills

Power transmission

Hydraulics

Bearings/Power Transmission

CRM

Education

Industrial field diploma

Tools

Microsoft Office

Salesforce CRM

Job description

The Opportunity

Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience. Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.

The Role

Develop and maintain confidential client information utilizing Wajax’s CRM software.
Manages Customer Satisfaction with all existing customers by delivering the utmost in customer
service.
Generate new and repeat sales by providing product and pricing information in a timely manner.
Determine customer requirements and expectations to recommend specific products and
solutions.
Recommend alternative products based on cost, availability, or specifications.
Increase sales and average order size by means of cross-selling, up-selling, add-on sales and
offering promotional sales items.
Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Reps
as required
Attend site visits and customer presentations with After Market Sales Rep as required.
Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely
manner after hours on call rotation.

The Candidate

• Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience.
• Knowledge of mechanical power transmission, hydraulics and/or Bearings/Power Transmission
• Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce
  preferred), completion of ongoing product training
• Responsible and adaptable
• Problem solving skills
• Results-oriented and willingness to always offer superior service
• Demonstrated skills in planning and organization of work
• Good team spirit

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

\ Together we get more done.