Inside Sales Representative (Edmonton, AB)

Wolseley Group; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Full benefits package

Annual bonus & profit sharing

Education reimbursement

Job summary

Wolseley Canada invites you to join our Edmonton branch as an Inside Sales Representative. You will support customers, prepare quotations, process orders, and collaborate with the sales team to drive growth with a focus on exceptional service and product knowledge.

The role emphasizes organized multitasking, accurate pricing, and building lasting customer relationships in a fast-paced wholesale environment.

Qualifications

• Customer service excellence as a core expectation.
• Ability to work independently and in a team.
• Strong organizational and multi-tasking capabilities.
• Fluency in English and French is an asset.

Responsibilities

• Process quotations and orders accurately.
• Provide pricing, inventory, and delivery information to customers.
• Build and maintain relationships with new and existing customers by phone or email.
• Prepare quotations and process orders for outside sales staff.
• Respond to customer inquiries in a timely manner.
• Help achieve branch sales targets and upsell products.
• Adhere to safety policies and company regulations.

Skills

Customer service

Inside sales experience

Initiative

Organization & multitasking

Bilingual (French & English)

Microsoft Office

Education

Post-secondary education in Business Administration or related field

Tools

AS/400 system

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

WhyYou’llLove Working Here

• Safety-focused and inclusive workplace culture
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1
• Competitiveretirement savings programincludingRRSP and Defined Contribution pension plan with employer matching up to 5.25%Day1
• Paid vacation, sick time, andpaidbirthday off
• Annual bonus and profit-sharing opportunities
• Employee discounts on leading plumbing, HVAC/R, and industrial products
• Education reimbursement and ongoingcareer developmentopportunities
• Employee referral programs and recognition initiatives

The Opportunity

Join the Edmonton location as an Inside Sales Representative, supporting customers and driving sales growth through exceptional service and product expertise. We’re looking for a highly organized and customer-focused professional who thrives in a fast-paced environment. In this role, you will prepare quotations, process orders, provide accurate pricing and delivery information, build strong customer relationships, and work closely with the sales team to achieve branch sales objectives while delivering an outstanding customer experience.

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring:

• Post-Secondary Education in Business Administration, Civil Engineering Technology or a related discipline considered an asset
• Previous Inside Sales related Industrial (Oil & Gas) Pipe, Flanges, Fittings & Valve experience in preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis
• Fluency in both French and English considered an asset.

#INDSAL

Existing position : Backfill

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Please note:

Wolseley uses AI-assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this rolerepresentsthe total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience,skillsand qualifications relevant to the role.

Benefitseligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible forhealth and dentalbenefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.