Inside Sales Representative (Remote)

Concentrix Limited Company; Guelph; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Inside Sales Representative to work from home, providing customer support and actively engaging in sales. This role offers a competitive hourly salary, benefits, and the opportunity for personal and career growth. Join a diverse team and be part of an inclusive culture that prioritizes employee well-being and success.

Benefits

Medical, dental, and vision insurance

Paid time off and holidays

DailyPay option for early access to pay

Paid training and performance incentives

Employee referral bonuses

Health and wellness programs

Mentorship programs

Work-from-home convenience

Qualifications

• 1+ year of proven hard sales experience.
• Strong understanding of the sales process and customer relationship building.
• Eagerness to learn new technologies.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales, work on prospecting, and build client relationships.
• Deliver expert customer experiences with a focus on detail.

Skills

Sales

Negotiation

Customer Service

Communication

Multi-tasking

Education

High School Diploma or GED

Tools

PC Knowledge

Job description

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JOB DESCRIPTION

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!

As a remote Inside Sales Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. Due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. About 80% of our managers and leaders have been promoted from within! We also offer a range of FREE Learning and Leadership Development programs to help you achieve your career goals.

What You Will Do In This Role

• Provide inbound and outbound customer support using a call flow guide
• Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
• Use product knowledge, build client relationships, and find new ways to retain customers
• Be detail-oriented when it comes to sales of products and services
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every sale
• Deliver expert customer experiences…with a smile.

Your Qualifications

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications include:

• 1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and/or services)
• A strong understanding of the sales process, building relationships, communication skills, negotiation techniques, and closing deals
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position, but is not guaranteed
• High-speed internet (no wireless/hotspots or satellite) and a smartphone

What’s In It For You

We significantly invest in our people, infrastructure, and capabilities to ensure long-term success. Benefits include:

• Base salary range of $16-$18/hr plus incentives based on performance
• Benefits such as medical, dental, vision insurance, employee assistance program, retirement plans, paid time off, and holidays
• DailyPay option for early access to pay
• Paid training and performance incentives
• Employee referral bonuses
• Networking opportunities with diverse groups
• Health and wellness programs
• Mentorship programs
• Work-from-home convenience
• Programs supporting diversity, equity, inclusion, sustainability, and community

REIMAGINE THE BEST VERSION OF YOU!

If this is the right next step for you, apply today and join the over 440,000 global game-changers at Concentrix.

Location: CAN, ON, Work-at-Home

Language Requirements

Time Type: Full time

Equal Opportunity Statement

Concentrix is an Equal Opportunity Employer and is committed to a workplace free from discrimination and harassment. We currently accept applications only in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE, SK.