Inside Sales Representative

Yardstick Technologies; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in IT solutions, Yardstick Technologies, is seeking an Inside Sales Representative (ISR) to assist in driving business growth. In this role, you will schedule meetings, make outbound calls, and support the sales team by identifying customer needs and building rapport. The ideal candidate is detail-oriented, self-motivated, and excels in communication, with a passion for achieving results.

Benefits

Competitive salaries

Company lunches

Certification reimbursement

Paid parking

Comprehensive health and dental insurance

Retirement savings plan with up to 3% company matching

3 weeks of paid time off annually

One work-from-home day on Fridays

Qualifications

• 1 year of experience in Inside Sales preferred.
• Experience making cold calls.
• IT experience considered an asset.

Responsibilities

• Make daily outbound phone calls to potential customers.
• Set up First Time Appointments (FTAs) for sales team.
• Monitor and meet weekly Key Performance Indicators (KPIs).

Skills

Interpersonal skills

Results-oriented

Communication

Job description

Looking for a workplace that values excellence and simplicity? At Yardstick Technologies, we excel in delivering top-notch solutions while simplifying complex challenges. We listen to our clients and team members, care about your growth, and celebrate every success together. Join us and make a real impact!

Our Story:

Yardstick Technologies, founded in 2008, leads IT outsourcing for small and medium businesses in Western Canada. We help businesses make smart technology decisions to further their strategies. Our fixed-fee services include managed IT solutions, cloud computing, Backup and Disaster Recovery, IT strategy, and consulting. We believe technology should help your business “WIN” and be part of a greater vision. Many small businesses trust us as their IT partner.

What You’ll Be Doing:

As an Inside Sales Representative (ISR), you will play a vital role in driving business growth by scheduling meetings that lead to sales and supporting the Outside Sales team in achieving sales objectives. You will be responsible for making daily outbound calls to potential customers, identifying their IT support needs, and setting up First Time Appointments (FTAs). The ideal candidate is self-motivated, detail-oriented, and an excellent communicator who thrives on making fast, meaningful connections. You are naturally warm, helpful, and friendly, with a strong ability to listen, empathize, and build rapport with others.

What You’ll Be Working On:

• Make daily outbound phone calls to potential customers from a given directory.
• Set up First Time Appointments (FTAs) with prospective customers for the Outside Sales team.
• Successfully monitor and meet weekly Key Performance Indicators (KPIs) for FTAs, and specifically, 300 Dials.
• Ask pertinent questions to understand a customer’s needs.
• Answer their questions and overcome objections.
• Identify potential sales quickly.
• Gather data on potential customers for future strategies.
• Keep detailed records of phone calls and maintain the customer database.
• Maintain a working relationship and build rapport with all potential customers.

What We’re Looking For:

• 1 year of experience in an Inside Sales would be considered an asset.
• Experience making cold calls.
• IT experience would be considered an asset.
• Well-developed interpersonal skills.
• Results oriented with the ability to manage multiple priorities.
• Passionate about results and a sense of accountability.

Our Employee Perks:

• Competitive salaries.
• Company lunches.
• Certification reimbursement.
• Paid parking.
• Comprehensive health, and dental insurance.
• Retirement savings plan with up to 3% company matching.
• 3 weeks of paid time off annually, plus 11 days off on Alberta holidays.
  
• One work-from-home day on Fridays.
  

We are excited about the possibility of you joining our team! If you’re passionate, driven, and ready to make a difference, we encourage you to apply for our open positions.

Explore our careers page athttps://yardsticktechnologies.bamboohr.com/careersto view other opportunities and find the perfect fit for your skills and aspirations.