Inside Sales Representative

Balazs; Coquitlam; On-site; CAD 45,000 - 65,000; Full time

Job summary

Air Liquide Canada in Coquitlam, BC, seeks an Inside Sales Representative to grow and retain our industrial customer base. The role blends counter sales with on-road support and cold calling to bring in new business, including strategic account management and developing new opportunities.

You will advise customers on products, pricing, and availability, identify high-potential prospects, and manage the full sales cycle from initial contact to quotations and tenders.

Qualifications

• 2+ years of experience in a retail or industrial sales environment.
• Strong knowledge of Google Workspace and general computer systems.
• High school diploma or equivalent.
• Excellent customer service focus and a positive attitude.

Responsibilities

• Actively advise customers on products, pricing, and availability while providing tailored solutions.
• Identify and qualify high-potential prospects through proactive outreach, including cold-calling, networking, and lead follow-up.
• Manage the full sales cycle from initial contact to generating quotations and responding to tenders.
• Receive and process customer orders accurately across multiple channels and coordinate timely delivery.
• Promote industrial products to generate sales while identifying upselling and cross-selling opportunities.
• Oversee store inventory, maintain organized product displays, and communicate replenishment needs.
• Resolve customer inquiries and perform post-sales follow-ups to maintain strong relationships and client retention.
• Collaborate closely with account managers to maximize market presence and achieve overall sales objectives.

Skills

Retail/industrial sales

Customer service

Cold calling

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

How will you CONTRIBUTE and GROW?

At Air Liquide Canada, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Air Liquide is hiring for an Inside Sales Representative Collaborative work team. Location: Coquitlam, BC. Day shift and no weekends! Ultra-safe work environment.

Job Summary

The Inside Sales Representative plays a vital role in the growth and retention of our industrial customer base. This role merges counter sales activities with time spent supporting our existing customer base on the road, as well as cold calling to bring in new business. It includes strategic account management and the mission to identify, qualify, and develop new business.

Key Responsibilities

• Actively advise customers on products, pricing, and availability while providing tailored solutions.
• Identify and qualify high-potential prospects through proactive outreach, including cold-calling, networking, and lead follow-up.
• Manage the full sales cycle from initial contact to generating quotations and responding to tenders.
• Receive and process customer orders accurately across multiple channels (phone, email, in-person) and coordinate timely delivery.
• Promote industrial products to generate sales while identifying upselling and cross-selling opportunities.
• Oversee store inventory, maintain organized product displays, and communicate replenishment needs.
• Resolve customer inquiries and perform post-sales follow-ups to maintain strong relationships and client retention.
• Collaborate closely with account managers to maximize market presence and achieve overall sales objectives.

Required Qualifications

• 2+ years of experience in a retail or industrial sales environment.
• Strong knowledge of Google Workspace (Google Suite) and general computer systems.
• High school diploma or equivalent.
• Excellent customer service focus and a positive attitude.
• Ability to physically lift up to 50 lbs on a regular basis.
• Commitment to promoting and maintaining a safe working environment.

Our Differences make our Performance. At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be here!