Inside Sales — Lumber & Building Materials Pro

Dick's Lumber; Burnaby; Sur place; CAD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health and dental coverage

Company pension plan

Paid time off

Résumé du poste

Dick’s Lumber is seeking detail oriented, sales driven team players to join our building supply team in Burnaby, BC. You will handle special orders, provide pricing, and assist customers in selecting products.

The role emphasizes strong communication, familiarity with lumber and construction materials, and the ability to manage multiple tasks in a fast-paced environment. We offer comprehensive benefits and a supportive team.

Qualifications

• Fluent in English with excellent verbal, written, listening, and interpersonal communication skills.

Responsabilités

• Expedites all special-order products throughout the system from when they are quoted and ordered to when they are delivered to the customer.
• Maintains contact with customers as to the status of their orders and advises when they are completed.
• Sources nonstock custom products from various vendor product lines for the customer.
• Supplies Inside, Outside and Counter Sales staff with accurate pricing on special order products as needed.
• Established cash or financing options and provides assistance to customer account inquiries.
• Processes all special-order returns both with customers and vendors.
• Establishes relationships with vendors for favorable pricing.
• Ensures that the correct products were received from the vendor and that the paperwork is completed in a timely manner.
• Ensures product is clearly tagged with Customer contact information.
• Ensures that special order policies and procedures are adhered to, pertaining to payments, invoicing and billing.
• Maintains weekly sales reports on all sales activities.
• Performs other job-related duties as required including but not limited to purchasing and controlling inventory of certain stock items.

Connaissances

Fluent in English

Punjabi

Customer service

Sales experience

Lumber/building materials knowledge

Microsoft Office

Time management

Detail-oriented

Outils

Microsoft Office Suite

Description du poste

Dick’s Lumber is seeking detail oriented, sales driven team players to join our building supply team in Burnaby, BC. You will handle special orders, provide pricing, and assist customers in selecting products.

The role emphasizes strong communication, familiarity with lumber and construction materials, and the ability to manage multiple tasks in a fast-paced environment. We offer comprehensive benefits and a supportive team.