Inside Sales Associate

White Cap Canada; Vaughan; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading company as an Inside Sales Associate, where you will be responsible for generating sales opportunities and building strong customer relationships. The ideal candidate will thrive in a dynamic environment, handling inquiries and processing orders effectively. This role is a great entry point into a successful sales career within the construction industry.

Qualifications

• Entry-level position requiring 0-2 years of relevant experience.
• Strong verbal communication and customer service skills are crucial.

Responsibilities

• Generate new sales opportunities through phone, email, and in person.
• Develop relationships with customers and provide solutions to their needs.
• Process purchase orders and manage transactions.

Skills

Customer Relationship Management

Sales Communication

Problem Solving

Product Knowledge

Education

High School Diploma or GED

Job description

Join to apply for the Inside Sales Associate role at White Cap Canada.

This position offers an exciting and diverse environment, opportunities to meet interesting people, and various career growth paths.

At White Cap, we are committed to Building Trust on Every Job by being knowledgeable, dependable, and capable, with our associates driving this commitment.

Job Summary

Responsible for generating new sales opportunities or up-selling through phone, email, or in person. Develop customer relationships by identifying needs, informing about products and services, providing solutions, recommending products, and handling customer orders.

Major Tasks, Responsibilities, And Key Accountabilities

• Respond to customer inquiries regarding accounts, products, rates, and services via telephone or in person. Engage with counter and phone customers to identify needs and provide solutions.
• Identify up-selling and add-on sales opportunities. Communicate product features, benefits, and warranty policies.
• Develop relationships with customers and establish Brafasco as their first choice supplier.
• Process purchase orders and handle transactions.
• Order products, arrange deliveries, and follow up on order status.
• Prospect for new sales via outbound calls and emails.
• Manage the sales process, track orders, resolve issues, and support customer service.
• Provide product pricing using the pricing matrix and other resources.

Nature and Scope

• Select processes based on rules, practices, or instructions. Seek guidance on non-routine issues.
• Work under close supervision with limited independent judgment. Tasks involve detailed checks or review.
• None specified.

Work Environment

• Indoor, comfortable setting. Unpleasant conditions are infrequent.
• Physical activities include walking, standing, lifting (up to 50+ pounds), and maneuvering equipment.
• Overnight travel less than 5%.

Education And Experience

• HS Diploma or GED preferred. 0-2 years of relevant experience.

Preferred Qualifications

If you're interested in contributing to building Canada, consider applying for our open roles. We look forward to meeting you.

Functional Area: Sales

Recruiter: Kwabena Asante

Req ID: WCJR-025889

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Construction

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