Inside Sales Associate

Moffatt and Powell; Mitchell; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Benefits after 3 months

Pension after 1 year of service

Job summary

Moffatt & Powell in Mitchell, ON is seeking an Inside Sales Associate to deliver first-class customer service and a seamless shopping experience from entry to exit.

You will build product knowledge, assist customers, and support safety while continuously learning about new products, processes, and technologies in a dynamic retail environment.

Qualifications

• Customer service experience in a retail setting.
• Strong teamwork and communication.
• Accountability and dependability with ethics.

Responsibilities

• Greet customers and ensure a positive shopping experience.
• Operate cash terminal, process transactions and returns.
• Provide product knowledge and advise on department offerings.
• Contribute to achieving branch sales objectives.
• Stay informed about promotions and manage inventory checks.
• Maintain tidy store areas and uphold safety policies.

Skills

Customer service

Teamwork

Problem-solving

Communication

Accountability and dependability

Ethics and integrity

Job description

Inside Sales Associate - Mitchell
Reports to: Store Manager

$18 + Benefits after 3 months

Pension Plan after 1 year of service

Position Summary:

At Moffatt & Powell Rona, our commitment to exceptional customer service and continuous improvement is at the heart of everything we do. As an Inside Sales Associate, you will play a pivotal role in delivering first-class customer service by ensuring a seamless shopping experience from the moment customers enter the store. With a focus on product knowledge, assistance, and safety, you will uphold our values while striving for excellence in all aspects of your role. Continuous learning and adaptability are key as we navigate an ever-changing world, always aiming to enhance our customers' experience through updated products, processes, and technologies.

Qualifications and Skills:

• Customer service

• Teamwork
• Problem-solving
• Communication
• Accountability and dependability
• Ethics and integrity

Key Responsibilities:

Customer Interaction:

• Greet customers warmly and promptly upon entry, ensuring a positive shopping experience.
• Operate cash terminal proficiently, handling transactions, issuing receipts, and processing returns and exchanges.

Product Expertise:

• Assess customer needs and provide expert advice on a wide range of department products.
• Stay updated on new products and their features through Vendor and product knowledge training sessions.

Sales Objectives:

• Actively participate in achieving sales objectives set by the Branch Leadership Team.

Promotions and Inventory:

• Stay informed about current promotions and flyer prices.
• Support cycle counts and inventory checks as directed by Management.

Store Maintenance:

• Maintain floor plans to ensure a tidy and organized sales environment.
• Keep checkout work areas clean, tidy, and clutter-free.

Compliance and Safety:

• Adhere to policies and procedures related to loss prevention, product breakage, and health and safety regulations.

Additional Duties:

• Perform other duties as assigned by management.
• Cash register balancing, invoices matching

Moffatt and Powell is committed to an inclusive and barrier free workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. We areEqual Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We would like to thank all those who apply; however, we will only be contacting those candidates that we believe will be a successful fit in our organization.