Inside Sales / Account Manager

OPENLANE; Toronto; Hybrid; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Benefits with employer contributions (

RRSP/401K with company match

Paid Vacation, Personal, Sick Time

Maternity/Paternity leave

Disability/Life insurance & AD&D

Employee Assistance Program

Volunteer Leap Day

Tuition reimbursement

Career growth & advancement

Job summary

OPENLANE is seeking an Account Manager to maintain and grow relationships with mid-to-large dealer groups within a hybrid work setting at our Vehicle Logistic Centers in Canada. You will engage in consultative sales, cross-sell products, and drive retention and growth across your book of business.

The ideal candidate brings 2+ years in SaaS Inside Sales or account management, excellent communication, and a results-driven mindset to meet and exceed sales targets.

Qualifications

• 2+ years of Account Management SaaS Inside Sales experience.
• Consultative sales approach to understand client needs.
• Ability to make 50+ phone calls per day.

Responsibilities

• Maintain and grow relationships with mid-to-large dealer groups.
• Make 50+ phone calls per day to clients and prospects.
• Identify trends from within your book of business to drive strategy.
• Cross-sell products to existing accounts.
• Utilize Salesforce and Zoom for daily operations and client meetings.

Skills

Consultative approach

Organized

Coachable

Results-oriented

Excellent communicator

Presentation skills

Tools

Salesforce

Zoom

Job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement
  

We’re Looking For: We are seeking an Account Manager with experience in maintaining and growing relationships with mid-to-large dealer groups. You will be part of an Inside Sales team responsible for cross sell, upsell, retention, and growth of a book of business. You will be involved in consultative sales and identifying trends from within your book of business. In this role, you will have the opportunity to use your experience in cross-selling products and making 50+ phone calls per day. The ideal candidate will have 2+ years of experience in account management or SaaS Inside Sales.

You Are:

• Consultative. You naturally take a consultative approach to understanding client needs.
• Organized. You manage your time and book of business efficiently.
• Coachable. You are open to feedback and constantly looking to improve your skills.
• Results-oriented. You consistently strive to achieve sales targets and increase buyer penetration.
• Excellent communicator. You possess strong oral communication and presentation skills.

You Will:

• Maintain and grow relationships with mid-to-large dealer groups.
• Make 50+ phone calls per day to clients and prospects.
• Identify trends from within your book of business to drive strategy.
• Cross-sell products to existing accounts.
• Utilize Salesforce and Zoom for daily operations and client meetings.

Who You Will Work With: Reporting to the Inside Sales Manager, this role will collaborate with the Independent Account team and Outside Sales teams on a regular basis to achieve sales objectives and deliver exceptional customer experiences.

Where you work:

Your work is performed as a hybrid employee located at one of our existing Vehicle Logistic Centers.

Must Have’s:

• 2+ Years of Account Management SaaS Inside Sales experience.
• Experience in consultative sales and cross-selling products.
• Must be comfortable making 50+ phone calls per day.
• Must be comfortable using Salesforce and Zoom.

Nice to Have’s:

• Experience selling in the automotive industry.
• Additional sales certifications or training.

Compensation Range of

Hourly: $20.00 - $25.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $0.00 - $2,000.00 CAD Monthly