Inside Account Executive/Account Manager 100% Remote

McLean & Company; Ottawa; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Uncapped commissions

Generous base salary

Annual trip or bonus for top perform-

Job summary

McLean & Company, a division of Info-Tech Research Group, is seeking an Inside Account Executive for the HR Division in Ottawa. This hybrid role combines account management and business development to service clients, renew memberships, and grow the account base within the HR space.

The ideal candidate will leverage networks and leads, align with HR executives, and promote McLean’s software, analytics, advisory, and research services. A dynamic, sales-driven culture with recognised perks awaits.

Qualifications

• Post-secondary education – minimum College Diploma
• 2 years of B2B sales experience + University Degree
• or
• 5 years of B2B sales experience + College Diploma

Responsibilities

• Proactively manage accounts by conducting regular service calls with clients to ensure alignment and maximize usage of the McLean membership.
• Utilize marketing leads and conduct warm calls within your territory to schedule onsite sales presentations with prospective clients.
• Support cross-functional communication and collaborate with our Research and Product Teams.
• Drive revenue growth by identifying referrals through personal, professional, and client networks, as well as pursuing sales opportunities with former clients who transition to new companies.
• Identify client needs that align with our Workshop, Executive Services, Consulting, and Training offerings.
• Solicit feedback and testimonials from current accounts.
• Record client details and account notes in the CRM system and follow internal reporting processes.

Skills

Account Management

Opportunity Identification

Organizational Skills

Business Acumen

Active Listening

Education

2 years of B2B sales + University degree

5 years of B2B sales + College Diploma

Job description

Are you an HR sales professional looking for a new challenge? McLean & Company, a division of Info-Tech Research Group, is seeking HR sales professionals to join our team. We are dedicated to growing our membership and helping HR leaders and their teams succeed. We offer uncapped commissions, a generous base salary, exciting perks such as an annual trip or bonus for top performers, and a vibrant, collaborative company culture.

In short, we are a dynamic place to work where hard work and sales talent are rewarded. Over the past 20 years, we have consistently grown year over year, and to sustain this momentum, McLean & Company is looking to add more sales professionals to our team.

Position Summary

The Inside Account Executive - HR Division is a hybrid role combining account management and business development. The focus is on ensuring our clients are well-serviced and renew their memberships year after year, while also actively managing a specific territory of accounts.

This role involves leveraging personal and professional networks, marketing leads, referrals, and contacts as they transition to new organizations. The successful candidate will strategically align with HR Executives and McLean & Company’s comprehensive suite of resources, including software, analytics, advisory, and research services.

Major Responsibilities

• Proactively manage accounts by conducting regular service calls with clients to ensure alignment and maximize usage of the McLean membership.
• Utilize marketing leads and conduct warm calls within your territory to schedule onsite sales presentations with prospective clients.
• Support cross-functional communication and collaborate with our Research and Product Teams.
• Drive revenue growth by identifying referrals through personal, professional, and client networks, as well as pursuing sales opportunities with former clients who transition to new companies.
• Identify client needs that align with our Workshop, Executive Services, Consulting, and Training offerings.
• Solicit feedback and testimonials from current accounts.
• Record client details and account notes in the CRM system and follow internal reporting processes.

Education and Experience

• Post-secondary education – minimum College Diploma
• 2 years of B2B sales experience + University Degree
• or
• 5 years of B2B sales experience + College Diploma

Skills

• Account Management: Engage and manage the ongoing needs of clients, focusing on strategy, alignment, and operational excellence.
• Opportunity Identification: Actively identify opportunities within accounts and grow the account base through relationships connected with current clients. Pursue opportunities with former clients who move to different companies, leveraging your network.
• Organizational Skills: Keep track of clients who move companies, manage multiple calls effectively, and ensure efficient management of processes, documentation, and scheduling.
• Business Acumen: Have a solid understanding of business and industry language.
• Active Listening: Accurately understand and respond to client needs.

McLean & Company is a division of Info-Tech Research Group. Info-Tech Research Group is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability and Veteran status and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.