Infrastructure Analyst

Elections Ontario; Toronto; On-site; CAD 75,000 - 105,000; Full time

Job summary

Elections Ontario is seeking an experienced Infrastructure Analyst to join the Information Technology and Digital Solutions division in North York, Ontario. This role focuses on Windows Server, Microsoft 365, SharePoint, and MS Teams with responsibilities spanning security, AD/LDAP, DNS/DHCP, backups, and network services.

The ideal candidate holds a university or college degree in computer science with 3+ years of relevant experience, is a team player, and thrives in a fast-paced environment.

Qualifications

• University degree/college diploma in Computer Science required.
• Minimum 3+ years hands-on experience with Windows Server, M365, SharePoint, and MS Teams.
• Solid knowledge of DNS, DHCP, AD, LDAP, TCP/IP, IIS, SSL, and FTP.

Responsibilities

• Respond to tickets and resolve problems in designated technology areas.
• Provide system administration including security, user accounts, email, and office systems support.
• Offer technical guidance and participate in setting standards for designated technologies.
• Perform server OS installations and upgrades, patches, and hot fixes as required.
• Develop and maintain technical documentation and diagrams for designated tech areas.

Skills

Windows Server

Microsoft 365

SharePoint

MS Teams

DNS/DHCP/AD/LDAP

TCP/IP

IIS

SSL/FTP

Networking

Azure

Backup

NAS

VoIP

Security Management

Education

University Degree/ College Diploma or equivalent in Computer Science

Tools

Windows Server

Microsoft 365

SharePoint

MS Teams

DNS

DHCP

AD

LDAP

TCP/IP

IIS

SSL

FTP

Azure

Backup

NAS

VoIP

Job description

Position Status: Temporary Assignment to March 31, 2027

Posting Status: Open

Location: 26 Prince Andrew Pl, North York, Ontario, M3C 2H4

Salary Range: $75,185 to $105,116 per year

Hours of Work: 36.25 per week

Posting Date: September 21, 2026

Closing Date: October 2, 2026

Who we are

The Office of the Chief Electoral Officer(Elections Ontario) is an independent, non-partisan office of the Legislative Assembly of Ontario, responsible for administering provincial elections, by-elections, and referenda across the province.

At the heart of our work is a commitment to democracy-making voting easy and accessible for all electors, while maintaining the integrity, security, and transparency of the electoral process.

Join our team

The Information Technology and Digital Solutions division of Elections Ontario is seeking an experienced IT professional to fill the role of Infrastructure Analyst.

What to expect in this role:

Reporting to the Manager, Infrastructure Services, you will:

• Respond to the assigned tickets and resolve problems in the designated technology areas.
• Provide system administration including security management, user account management, email systems, internet access, office systems and applications support.
• Provide advice and recommendations to management to assist in technology directions, decisions, and roadmap.
• Provide 2nd and 3rd level support in the designated areas.
• Provide technical guidance, advice, and assistance to other members of the team when required.
• Assist in setting and maintaining standards for the designated technologies.
• Perform installations and upgrades of server operating systems, system software, system patches and hot fixes as required.
• As required, provide day to day operations support and system administration tasks.
• Conduct hardware and software audits and review of server infrastructure to ensure compliance with established standards, policies, and configuration guidelines.
• Develop and maintain technical documentation, diagrams, and procedures for the designated technology areas.
• Support server, network and desktop hardware, software, and applications.
• Play a key role in the rollout of hardware and software.
• Assist with technology planning through ongoing research.
• Troubleshoot and rectify technical problems and elevate if necessary.
• Analyze problem trends to identify underlying issues.

What you need to qualify:

• University Degree/ College Diploma or equivalent in Computer Science.
• Minimum 3+ years' hands- on experience in working with Windows Server, Microsoft 365, SharePoint, MS Teams.
• Solid technical Knowledge of DNS, DHCP, AD, LDAP and TCP/IP, IIS, SSL, FTP.
• Experience in some or all the following technologies - Networking, Backup, NAS, Antivirus, Corporate Printing, VoIP telephony, Microsoft Azure, ice Contact Center.
• Current IT certifications considered.
• Proven strong analytical and troubleshooting skills is a must.
• A high-performance team player with an open mind and attitude to explore new technologies, improves efficiency, and embrace change.
• Customer Service Focused.
• Demonstrated ability to work in a dynamic and highly demanding environment.
• Excellent communication skills, both written and verbal.
• Works well in a team environment; and
• Must be legally entitled to work in Canada.
• Must have a valid driver's license

This role requires in office presence five (5) days per week. There is no hybrid opportunity.

The successful candidate will be required to complete criminal background and social media checks as part of the hiring process.

How to request an accommodation

Elections Ontario is an equal opportunity employer. We are committed to fostering an inclusive, equitable and accessible environment, where all employees feel valued, respected, and supported.

Under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, we provide accommodations to applicants with disabilities throughout the recruitment and selection process. If you require a disability-related accommodation to participate, please call 1-888-668-8683, send a fax to 1-866-714-2809, TTY at 1-888-292-2312 or email [e-mail].

At Elections Ontario all resumes are screened by the Talent Acquisition team and Hiring Managers, without the use of AI. For criminal record checks, AI is also not used for screening purposes. When conducting social media checks, AI technology is utilized to complete these activities.