information technology (IT) support technician

Maven Lane; Vernon; On-site; CAD 55,000 - 60,000; Full time

Job summary

A leading company in the technology sector is seeking a Technology Technician for full-time employment in Vernon. The role involves providing IT support, maintaining computer networks, and assisting users with technical issues. Candidates should have a minimum of 5 years of experience and expertise in various software applications. This position offers a competitive salary and benefits, with a focus on creating a supportive work environment.

Benefits

Health benefits

Financial benefits

Free parking available

Paid time off (volunteering or personal days)

Team building opportunities

Wellness program

Qualifications

• 5 years or more of experience required.
• Experience in business administration/management preferred.

Responsibilities

• Provide access to computer networks and user support.
• Report on performance of computer systems and networks.
• Supervise other technical support workers.

Skills

Database software

Data analysis software

MS Office

MS Windows

Spreadsheet

Job description

Posted on December 10, 2024 by Employer details Maven Lane

• Salary : $55,000 to $60,000 annually (To be negotiated) / 40 hours per week
• Terms of Employment : Permanent employment, Full time
• Work Schedule : Day, Shift, On Call, Flexible Hours
• Start Date : As soon as possible
• Benefits : Health benefits, Financial benefits, Other benefits

Experience

5 years or more. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computers
• Consult user guides, technical manuals, and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network, and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform web-server backup and recovery operations
• Provide customer service

Experience and Specialization

• Database software
• Data analysis software
• MS Office
• MS Windows
• Spreadsheet

Area of Work Experience

• Business administration / management

Additional Information

Security and Safety

• Criminal record check

Transportation / Travel Information

• Own transportation
• Own vehicle
• Willing to travel
• Valid driver's licence

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Initiative
• Organized
• Team player
• Ability to multitask
• Time management

Other Benefits

• Free parking available
• Paid time off (volunteering or personal days)
• Team building opportunities
• Wellness program

Who Can Apply to This Job?

The employer accepts applications from :

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.

Important Notice : This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Technology Technician Information Technology Support • Vernon, Regional District of North Okanagan, Canada

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