information technology (IT) support technician

www.canadainternational.gc.ca - Jobboard; Oakville; On-site; CAD 50,000 - 56,000; Full time

Job summary

A leading company is seeking an Information Technology (IT) Support Technician to join their team in Oakville. This permanent, full-time position involves providing technical support, managing incidents, and ensuring the smooth operation of computer systems and networks. The ideal candidate will have a college diploma in IT and 3 to 5 years of relevant experience, along with strong knowledge in ITIL and Linux. If you are a Canadian citizen or permanent resident, apply by June 19, 2025.

Qualifications

• 3 to 5 years of experience in IT support.
• College diploma or certificate in IT or related field.
• Knowledge of ITIL and Linux.

Responsibilities

• Provide access to computer networks and report on system performance.
• Respond to user difficulties and maintain a log of problems and solutions.
• Supervise technical support staff and manage customer service incidents.

Skills

ITIL

Linux

Education

College, CEGEP, or other non-university certificate/diploma from a 1-2 year program

Job description

Information Technology (IT) Support Technician

This job description provides comprehensive details about the role, responsibilities, requirements, and application process. However, it contains repetitive and irrelevant content, such as sign-in prompts and application success messages, which should be removed for clarity. The formatting is inconsistent, with some sections not properly structured using HTML tags. To improve readability and professionalism, the description should be streamlined, organized into clear sections, and unnecessary information removed.

Below is a refined version focusing on clarity, relevancy, and proper formatting:

Job details

Position: Information Technology (IT) Support Technician

Posted on: May 20, 2025

Employer: NSPR IT Services & Solutions (Third-party)

Location

4101 Channing Crescent, Oakville, ON L6H 3R3

Workplace

On-site

Salary

$50,000 to $56,000 per year (negotiable), 30 hours/week

Terms of Employment

Permanent, full-time, with overtime; start as soon as possible; 1 vacancy

Education Requirements

• College, CEGEP, or other non-university certificate/diploma from a 1-2 year program

Experience

3 to 5 years

Responsibilities

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to user difficulties with computers
• Research and implement solutions using manuals and guides
• Provide advice and training to users
• Maintain a problems and solutions log
• Participate in software redesign
• Supervise technical support staff
• Support business systems, networks, and internet issues
• Set up equipment and ensure proper installation
• Perform web-server backup and recovery
• Manage incidents and provide customer service

Knowledge and Skills

• ITIL
• Linux

Eligibility to Apply

Canadian citizens, permanent residents, or those with a valid work permit in Canada. Do not apply if not authorized to work in Canada.

Application Deadline

June 19, 2025

Additional Information

This job posting is directly from the employer via Job Bank. Ensure your application is authorized to work in Canada. For questions, contact Job Bank support.