Information Technology Coordinator

Prospectors & Developers Association of Canada (PDAC); Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

The PDAC is seeking a proactive IT Coordinator for a 1-year contract. This key role involves providing IT support, managing cybersecurity initiatives, and coordinating IT projects. The successful candidate will join a dedicated team and contribute to advancing the organization's technology infrastructure.

Qualifications

• 2 years of experience in IT support or system administration.
• Strong skills in cybersecurity implementation.
• In-depth knowledge of data backup processes.

Responsibilities

• Provide technical support and resolve hardware/software issues.
• Manage IT projects and coordinate procurement of IT products.
• Promote cybersecurity best practices and conduct training.

Skills

Troubleshooting

Problem-solving

Communication

Time Management

Customer Service

Education

Computer Science Diploma or Degree

Tools

Windows Server

Active Directory

Microsoft 365

AV Systems

VoIP Telephony

Job description

IT Coordinator 1-year contract. Attendance at the office required 3 days per week.

About PDAC :

The PDAC is proud to be the leading voice of Canada's mineral exploration and development community since 1932. PDAC works with its stakeholders to ensure that the materials needed to drive innovation and build a sustainable future are available for generations to come. Currently representing over 8,000 members around the world, we are proud to host the award winning PDAC Convention, the world’s premier mineral exploration and mining event. Held annually in Toronto, this prestigious event, attracts over 27,000 participants from more than 130 countries. If you’re looking to be a part of something impactful, PDAC offers a rare and exciting opportunity!

The Opportunity :

This is a dynamic opportunity for a proactive IT Coordinator to play a key role in supporting and advancing the organization’s technology environment. Reporting to the Manager, IT & Administration, this role will provide responsive day-to-day IT support, ensuring minimal disruption to business operations. A strong focus on cybersecurity is essential. This is a hands-on and varied position that supports the organization’s strategic goals through reliable and secure technology operations.

What You Will Do :

IT Support : Provide day-to-day technical support to staff, address and resolve a wide range of hardware, software, and connectivity issues to minimize operational disruptions; maintain, repair, and replace IT equipment and hardware as needed; install, configure, and test new technology solutions; ongoing administration and support of Windows Server environments, including Active Directory and Microsoft 365 applications; manage routine data backup processes to ensure system integrity and business continuity; support audiovisual (AV) systems, VoIP telephony.

IT projects : Participate in the planning, coordination, and execution of IT projects aimed at enhancing system performance, security, and overall infrastructure resilience; support various upgrades and improvement efforts, collaborating with internal teams and external partners to ensure successful implementation while minimizing disruption to operations.

IT security : promote cybersecurity best practices across the organization and foster a culture of security awareness and vigilance; support and deliver IT security awareness initiatives and staff training to enhance understanding of cyber threats and safe digital behavior; stay informed on current security trends, emerging threats, and industry best practices to help inform internal policies and procedures; review, analyze, and respond to reported phishing attempts and other suspicious activities, working closely with Manager, IT & Administration and IT providers to assess risks and implement appropriate responses.

Procurement and asset management : Coordinate the acquisition of IT-related products and services to support the organization's technology infrastructure; source hardware, software, licenses, and support services, evaluate vendor options, obtain competitive quotes in alignment with organizational needs and budgetary guidelines; assess technical requirements, ensure compatibility and maintain compliance with internal policies; oversee vendor relationships, track contract renewals; maintain detailed records of IT assets and procurement activities to support operational efficiency, cost control, and lifecycle management.

Additional Duties : Take on other duties as needed to support PDAC’s business needs.

You Have :

• A diploma or degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent education, training, and experience.
• A minimum 2 years of experience in a similar role involving IT support or system administration.
• In-depth experience with Windows Server environments, Active Directory, and Microsoft 365 administration.
• Strong troubleshooting and problem-solving skills for hardware, software, and connectivity issues.
• Demonstrated experience implementing and supporting cybersecurity programs.
• Knowledge of data backup, disaster recovery processes, and system integrity maintenance.
• Experience with AV systems and VoIP telephony support.
• Excellent interpersonal, verbal and written communication skills.
• Strong analytical thinking and problem-solving abilities.
• Ability to adapt to and thrive in a dynamic environment with evolving priorities.

You Are :

• Exceptionally organized with effective time management skills and attention to detail.
• Able to multitask and work effectively under pressure.
• Eager to stay current with evolving technology trends and adapt to new tools and methods
• Customer service-oriented with experience supporting internal and external stakeholders.

The PDAC office is located at 170 University Avenue, Suite 800, Toronto, Ontario. The successful candidate will be required to attend the PDAC office 3 days / week and 2 days remotely.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

The PDAC is an equal opportunity employer, and we value diversity. The PDAC, will provide, on request, accommodations for disabilities to support your participation in all aspects of the recruitment process.

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