Information Technology Analyst

Mindlance; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the financial sector is seeking a Subject Matter Expert - Recruitment for a 12-month contract. This role involves governance and controls, project management, and management reporting. Candidates should possess strong skills in ITIL processes, data reporting, and excellent communication. This opportunity is ideal for those looking to leverage their expertise in a dynamic environment.

Qualifications

• Experience in a production support role.
• Experience with data warehousing and reporting technologies.
• Experience in the banking sector is a strong plus.

Responsibilities

• Contribute significantly to governance and controls in the department.
• Assist in centralizing incoming projects and managing deliverables.
• Generate KPIs and dashboards for management reporting.

Skills

ITIL processes

Incident management

Change management

Problem management

Reporting skills

Excellent communication

Organizational skills

Tools

ServiceNow

Power BI

JIRA

Python

MS Office

Job description

Subject Matter Expert - Recruitment at Mindlance

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This range is provided by Mindlance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$40.00 / hr - CA$55.00 / hr

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Duration

12 Months

Location

Montreal, QC

RESPONSIBILITIES :

GOVERNANCE & CONTROLS

• Significantly contribute to governance and control area for the department (Global Banking, ALM Treasury, Functions).
• Ensure that the standard operating procedures are updated and maintained along with their associated controls, and their implementation;
• Work on tasks related to Risk and Controls framework development and BAU assessments;
• Ensure the Bank policies are applied and all teams comply to same;
• Ensure the department is always audit ready. Be prepared to represent or assist the representative of the department in all internal and external audits;
• Look for avenues of automation and take initiatives to automate processes using python, powershell or other tools (ServiceNow, PowerBI, Jira, others).

PROJECT MNGMT. & BUDGETING

• Assist in centralizing all incoming projects (Change the Bank) for the platform, and manage deliverables from the team;
• If necessary, be hands on and eventually play a Project Manager role for any of the projects;
• Lead ongoing transformation and continuous process improvement initiatives to improve quality, mitigate operational risk and optimize expense;
• Assist in the budget preparation exercises for the department, and track invoices and other expenses.

MNGMT. REPORTING

• Identify and streamline KPIs and reporting needs. Generate scorecards / dashboards for management and business reporting;
• Ensure quick meaningful Metric / periodic report / snapshots generation that ease and drive MGMT decisions;
• Centralize the reporting structure for governance, controls, projects, reports etc. and ensure its maintainability;
• Assist in the preparation of management committees – OpCos, governance forums, project.

EXPERIENCE / SKILLS NEEDED :

• Experience in Production support role;
• Good knowledge of ITIL processes and frameworks;
• Significant experience with processes like incident, change problem and release mgmt.;
• Experience in gathering data and generating reports / graphs with tools like ServiceNow, PowerBI, JIRA, python;
• Hands on with MS Office tools for reporting and presentations;
• Experience with data warehousing and reporting technologies;
• Good infrastructure knowledge – Linux, Windows, Cloud computing, replication, architecture;
• Excellent communication skills, interacting with users, IT and stakeholders;
• Experience in the banking sector, with an understanding of regulatory obligations is a strong plus;
• Ability to take initiatives (make proposals and drive them to completion);
• Organizational skills (being proactive).

Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment. We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

Mindlance Consulting Inc. (AP-2303285) is a licensed temporary staffing agency in the province of Quebec.

RAPPORTS DE DIRECTION

Seniority level

Associate

Employment type

Contract

Job function

Analyst

Banking

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