Information Systems Technician

Digital Engineering Inc; Northwestern Ontario; On-site; CAD 52,000 - 67,000; Full time

Job summary

A prominent engineering firm is seeking a full-time IT/OT specialist in Thunder Bay, ON. The successful candidate will troubleshoot, install, and support a range of enterprise solutions while collaborating in a dynamic environment. Ideal for a tech-savvy individual with a proactive approach and excellent communication skills.

Benefits

Competitive salary and benefits package

Professional development and training opportunities

Support for personal wellness

Qualifications

• 3-5 years of relevant experience in IT/OT.
• Industry recognized certifications desired.
• Strong problem-solving skills and self-motivation.

Responsibilities

• Support and administer IT and OT projects with cybersecurity focus.
• Configure and maintain enterprise solutions and networks.
• Conduct cybersecurity vulnerability scans.

Skills

Troubleshooting

Communication

Team collaboration

Education

University or college education in related field

Tools

Microsoft Active Directory

Microsoft Office Suite

VMware vSphere

Firewalls, Routers, Switches

Cybersecurity tools

Job description

IT/OT Full Time Thunder Bay, ON $52,000 - $67,000 CAD per year

At Digital Engineering, our employees are our most valuable asset! Our team isn’t just a group of colleagues; we are a close-knit family that genuinely values one another. We are committed to creating a work environment where everyone can flourish and achieve their full potential.

Here are just a few reasons why our business is a fantastic place to work:

• Company culture - our team-building activities throughout the year foster a sense of camaraderie that extends beyond the workplace.
• Impactful work - we provide innovative solutions to our clients that increase efficiencies and reduce costs.
• Professional development - we provide the tools and resources needed to excel in your role and pursue a rewarding career path within our company.
• Compensation & benefits - we offer a competitive salary and benefits package, support for personal wellness, and options for flexible hours.
  

About Us

Since 1976, we have been providing cutting-edge solutions that fit the needs of our clients. As an established process management technologies firm, our word is our brand, and we have a reputation for being reliable, honest, transparent, and dedicated.

We proudly serve customers in the energy, grain, water/wastewater, forestry, and mining sectors throughout Ontario, Canada, and the US. Our team includes engineers, technologists, technicians, programmers, and analysts.

This position performs simple to complex technical and analytical work to support corporate and industrial systems and networks. The employee will support internal and external IT and OT projects with a focus on cybersecurity and industry good practices. Work requires skills specializing in troubleshooting, installing, administering, operating, and maintaining computer systems and software, enterprise software, and networks.

• Configure, install, and maintain enterprise solutions such as email, web, file, database, collaboration, computer security solutions, backup, remote access/work, etc.
• Develop and administer Microsoft Active Directory (domains, users, MSAs/gMSAs, GPOs, etc.), DNS, DHCP, and other common domain management services.
• Provide support to common business applications such as Microsoft Office Suite, Microsoft SQL, Veeam Backup & Replication, PRTG NPM, AutoCAD, etc.
• Install, assist in configuring, and provide support assistance for common industrial applications like AVEVA System Platform, Rockwell FactoryTalk, VTScada, etc.
• Install, configure, and administer virtual machines using vmware vSphere/vCenter, Microsoft Hyper-V, and Stratus everRun.
• Install, configure, and administer firewalls, routers, and switches with a focus on cybersecurity - including IPS, VLANs, DMZs, NATing, etc. (WatchGuard, Check Point, Cisco, etc.).
• Perform cybersecurity vulnerability scans using Tenable Nesus and Greenbone GVM.
  

Qualifications

• University or college education in related field with 3-5 years of relevant experience
• or an equivalent combination of education, training and experience which providing the required knowledge, skills and abilities.
• Current criminal background check (Level 1 CPIC)
• Industry recognized certifications pertaining to the job are desired
• Strong troubleshooting skills and enthusiasm for understanding why a problem occurred
• Ability, experience, and willingness to work without constant direct supervision
• Strong ability to communicate effectively and concisely in writing and orally, in technical and user friendly language
• Collaborative team player with interpersonal and communication skills

Our ideal candidate is someone who enjoys a challenge, has strong problem-solving skills, works well independently and collaboratively in a team, and is motivated to find the best customer solutions

• Indoor and outdoor, ranging from office to industrial environments
• May require working outside regular business hours, including nights, weekends and holidays
• May require on-call work (1 week, 5-6 times a year)
• Often required to sit for prolonged periods and agility and strength to work safely