Industrial Services Operations Manager

Jobtailor; Prince George; On-site; CAD 78,000 - 130,000; Full time

Job summary

Jobtailor is seeking a seasoned leader to head the Industrial Services Team and report to the Director of Operations. The role prioritizes Health & Safety, field leadership, and impeccable project delivery in demanding environments.

You will manage both union and non-union crews, coach staff, and ensure resources, budgets, and schedules align with client expectations and safety standards.

Qualifications

• Minimum 5 years of leadership or project management experience in Industrial Cleaning or a related field.
• Hands-on experience with high-pressure water jetting tools strongly preferred.
• Solid understanding of oil, gas, and pulp mill process facilities and applicable cleaning methodologies.
• Existing strong customer relationships within the industry.
• Ability to supervise execution plans, develop job scopes, cost projects, and build detailed schedules and method statements.
• Strong interpersonal and communication skills, with experience collaborating with, inspiring, and managing diverse teams.
• Proficient in Microsoft Office (Outlook, Excel, Word).
• Highly motivated self-starter with strong organizational skills.
• Comfortable adapting to fast-paced, high-pressure environments with minimal supervision.
• Demonstrated commitment to upholding Health & Safety protocols.

Responsibilities

• Spearhead the Industrial Services Team and report directly to the Director of Operations.
• Ensure Health and Safety remains the top priority by adhering to company policies and safe work practices.
• Manage union and non-union direct reports, monitor daily activities, delegate duties, and provide ongoing coaching.
• Spend significant time in the field to ensure customer satisfaction, professional standards, and safe job execution.
• Perform job site walks to verify adequate labor, equipment, and material resources.
• Maintain assets according to preventive maintenance schedules and maintain accurate inventory controls.
• Assist with annual budget preparation, re-forecasting updates, and regular P&L reviews.
• Optimize equipment utilization, labor efficiency, and material costs.
• Help develop job bids, project costing, and statements for client review.
• Coordinate resources, major project scopes, and turnarounds with HSE, administrative, and shutdown planning teams.
• Build customer relationships through updates, troubleshooting, and follow-up meetings.
• Identify potential new clients and expansion opportunities.
• Oversee pre-job mobilization and demobilization.
• Ensure daily operational documentation is clear, concise, and complete.
• Report work-related accidents or incidents and participate in incident investigations.

Skills

Leadership experience

Project management

High-pressure water jetting tools

Health & safety protocols

Customer relationship management

Microsoft Office

Team management

Communication skills

Organizational skills

Adaptability

Tools

High-pressure water jetting tools

Job description

Spearhead the Industrial Services Team and report directly to the Director of Operations

Ensure Health and Safety remains the top priority by adhering to company policies and safe work practices

Manage union and non-union direct reports, monitor daily activities, delegate duties, and provide ongoing coaching

Spend significant time in the field to ensure customer satisfaction, professional standards, and safe job execution

Perform job site walks to verify adequate labor, equipment, and material resources

Maintain assets according to preventive maintenance schedules and maintain accurate inventory controls

Assist with annual budget preparation, re-forecasting updates, and regular P&L reviews

Optimize equipment utilization, labor efficiency, and material costs

Help develop job bids, project costing, and statements for client review

Coordinate resources, major project scopes, and turnarounds with HSE, administrative, and shutdown planning teams

Build customer relationships through updates, troubleshooting, and follow-up meetings

Identify potential new clients and expansion opportunities

Oversee pre-job mobilization and demobilization

Ensure daily operational documentation is clear, concise, and complete

Report work-related accidents or incidents and participate in incident investigations

Requirements

• Minimum 5 years of leadership or project management experience in Industrial Cleaning or a related field
• Hands-on experience with high-pressure water jetting tools strongly preferred
• Solid understanding of oil, gas, and pulp mill process facilities and applicable cleaning methodologies
• Existing strong customer relationships within the industry
• Ability to supervise execution plans, develop job scopes, cost projects, and build detailed schedules and method statements
• Strong interpersonal and communication skills, with experience collaborating with, inspiring, and managing diverse teams
• Proficient in Microsoft Office (Outlook, Excel, Word)
• Highly motivated self-starter with strong organizational skills
• Comfortable adapting to fast-paced, high-pressure environments with minimal supervision
• Demonstrated commitment to upholding Health & Safety protocols
• Valid work authorization in the country where the job is located; GFL does not provide visa sponsorship

Core Competencies

Demonstrates strong leadership and project management capabilities in Industrial Cleaning, with a focus on Health and Safety adherence, customer relationship management, and operational efficiency. Proficient in developing job scopes, project costing, and maintaining effective communication with diverse teams.

Highest-signal resume keywords

• Leadership Experience
• Project Management
• High-Pressure Water Jetting Tools
• Health & Safety Protocols
• Customer Relationship Management

ATS Optimization Keywords

Hard Skills

• Project Costing
• Job Scopes Development
• Preventive Maintenance
• Operational Documentation
• Inventory Control

Soft Skills

• Interpersonal Skills
• Communication Skills
• Organizational Skills
• Team Management
• Adaptability

Industry Keywords

• Industrial Cleaning
• Oil and Gas
• Pulp Mill Process Facilities
• Cleaning Methodologies
• Health and Safety

Tools & Technologies

• Microsoft Office
• Excel
• Word
• Outlook