District Manager

Alimentation Couche-Tard inc.; Moncton; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a District Manager to oversee the operations of multiple stores in the Southern NB area. This role is pivotal in ensuring operational excellence and customer satisfaction while managing a team of store operators. You will engage with various stakeholders to implement company programs and drive performance. The ideal candidate will have a strong background in retail management, exceptional leadership skills, and a passion for customer service. Join a company that values diversity and offers a supportive work environment, along with a range of benefits and opportunities for professional growth.

Benefits

Company vehicle

Medical, Vision, Dental, & Life Insurance

Stock purchase program

Pension plan

Performance and incentive bonuses

Daytime hours and weekly schedule

Training and professional development

Employee discount

Years of service recognition program

Corporate discount program

Qualifications

• 3-5 years of management experience in retail or food services.
• Proficient in Microsoft Office Suite and strong leadership skills.

Responsibilities

• Oversee operations of 10-15 stores and ensure compliance with corporate policies.
• Conduct training and support store operators in performance management.

Skills

Leadership

Customer Service

Communication Skills

Resourcefulness

Education

Bachelor's Degree in Business or Marketing

Equivalent combination of education and experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Summary

The successful candidate will be responsible for overseeing the efficient and profitable operation of approximately 10-15 stores. This role is critical in maintaining network stability and is an integral part of our business unit. You will act as a liaison between our stores and Support Office, working in partnership with our District Managers, Corporate Store Managers, and our Business Partners to oversee the effective execution of company-directed programs, promotions, and marketing initiatives. Will manage the stores within the Southern NB area.

Key Responsibilities & Accountabilities

1. Support a group of store operators (10-15) on all aspects of store operations.
2. This includes controls, promotional activity, paper flow, community involvements, store inspections, and overall performance.
3. Prioritize customer service, engagement, and expediently resolve escalated customer concerns.
4. Conduct market meetings, deliver training initiatives, and inform store operators of directives.
5. Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
6. Monitor sales, competitive pricing, sales incentives, and promotional programs. Execute all security, mystery shop, as well as health and safety programs.
7. Comply with all company standards and adhere to government legislation, such as ESA, WCB, and Food Safety regulations at each location.
8. Actively participate in recruitment, selection, and development of store operators and corporate managers.
9. Minimize loss prevention by enforcing inventory control, levels, turns, and theft investigation.
10. Responsible for P&L, top line sales achievement, and contract execution.
11. Communicate all required information and reports through proper channels.
12. Contact and control outside services, as required.
13. Follow merchandising programs, store sets, and participate in store renovations.
14. Any special projects, as directed.

Profile Requirements

1. Bachelor’s Degree in business, marketing, or related field preferred or equivalent combination of post-secondary education and experience.
2. Requires a minimum of 3-5 years of management experience with prior success in a retail and/or food services environment.
3. Must have demonstrated leadership abilities, superior communication skills, and resourcefulness.
4. Customer Service oriented, emotionally intelligent with excellent people skills.
5. Must be proficient in Microsoft Word, Excel, and PowerPoint.
6. A current valid driver’s license with a clean abstract is required to operate a company vehicle.

As a District Manager, You’ll Enjoy

1. Company vehicle
2. Medical, Vision, Dental, & Life Insurance/long term disability
3. Stock purchase program
4. Pension plan
5. Performance and incentive bonuses
6. Daytime hours and weekly schedule
7. Training and professional development
8. Employee discount Years of service recognition program
9. Corporate discount program

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible, and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, and we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.